Information Technology Acts Essay

429 Words2 Pages
Information Technology Acts Technology is advancing rapidly daily. It can be difficult to foresee issues that may arise, but policies and guidelines help restrict or control ethical and legal issues within technology. Policies and ethical guidelines play a major role in the design of technology and how they are unutilized by consumers. Communication technology is one of the most important technologies that have developed at an alarming rate. Telecommunications is one of the largest sectors in the technology industry. Telemarketing entered the technology industry with revenue in the billions. Telemarketing was protected under the First Amendment right to freedom of speech as well as citizens’ rights (Hristova, 2005). Telemarketing practices have a code of ethics they must follow regarding consumers. The advancement in information technology has resulted in new ethical issues regarding consumer privacy. Telemarketing law and practices are governed by the Federal Communication Commission. In 1991, the Telephone Consumer Protection Act was implemented by the United States Congress. The Telephone Consumer Protection Act known as the (TCPA) primary governs the conduct of telephone solicitors such as telemarketers. The TCPA regulations and prohibitions restricts telemarketers from the use of automatic and prerecorded voice messages, transmission of unsolicited advertising through fax machines, and text messages received on cell phones (Wikipedia, n.d.). In 2003 the Federal Communication Commission improved protection against telemarketers by establishing the Do Not Call Implementation Act. This act allows consumers the right to opt-out of receiving calls from telemarketers by putting their name on the do not call list (EPIC, 2002). The TCPA Act also prohibits telemarketers from calling consumer’s home prior to 8 a.m. or after 9 p.m. They are

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