Explain the difference in the influence of managers and leaders on their teams. This would be based very heavily on a person’s leadership style and this is usually gauged through their levels of empathy and how they manage and lead their individual teams see below chart of management styles. Each style would affect the team in different ways and would play to their strengths but may also not be effective for all members of a team this is why it become important to skill mix teams and allow for all areas of experience to be given an opportunity to work together. 2.2. Evaluate the suitability and impact of different leadership styles in different contexts.
Computerised accounting system can benefit small business because all the transactions can be made by computer. Small business owners face the task of ensuring their accounting procedures are as accurate and efficient as possible. The best method they could use is computerised accounting system that can help them to record transactions more quickly than any manual processing. Complexity, value and volume Computerised accounting system can benefit them because it is an automatic document production, speed, accuracy and update information. Cost savings can be computerized accounting programs reduce staff time doing accounts and reduce audit expenses as records are neat, up-to-date and accurate.
Although this sounds simple, it is "easier said than done!" as there will always be a conflict of interest between various groups of people. Any decisions made by businesses need to be made with an informed awareness of the specific situation and then act according to some sort of system of principals which is Business Ethics. What is Business Ethics? Business ethics is exactly the same as normal ethics, and that knows what is right or wrong, and learning what is right and what is wrong in a business environment.
To form a team of different nationalities, it is necessary: first, to know the language and culture of each member; secondly, to get specific recommendations on national peculiarities of business conduct, behavior, decision making of employees; third, to develop and implement a system of adaptive measures aimed at teaching the staff to work together. Ethnic diversities in approaches and standards of work, as well as values, attitudes and habits, can cause confusion among the staff and prevent effective work of multinational team. Often, these difficulties take place not only in communication, but also in motivation and rewarding employees of different cultures. That is why managers, involved in the management of multicultural teams, must work hard to direct the development team to work with a clear division of roles and responsibilities.
When mediating a conflict between colleagues in the workplace one must: 1. Decide to mediate- an individual must determine if a third-party is necessary to assist in the resolution of the conflict. As I determine whether or not to mediate between colleagues in the workplace on their conflict, I remind the colleagues that I have opinion regarding the conflict between them. In addition, I am only there as a mediator for them to express their opinions concerning the conflict. 2.
Process theory holds that if an outcome is to be duplicated, so too must the process which originally created it, and that there are certain constant necessary conditions for the outcome to be reached. When the phrase is used in connection with human motivation, process theory attempts to explain the mechanism by which human needs changes. Some of the theories that fall in this category are expectancy theory, equity theory, and goal setting In management research, process theory provides an explanation for 'how' something happens and a variance theory explains 'why'.  Some theorists claim that all natural processes have complex phases in which the output state of the process is not determined by the input states of the processes. The condition is defined by Robert Rosen as being "complex".
“A traditionalist (born before 1945) and a Boomer (born 1945-1973) may experience conflict in the workplace due to age differences and styles of completing a set goal, therefore this conflict can be eased when the line manager appoints a team member from each generation groups”. [Zemke R. Rainis C (2000),Generations at work : managing the clash of veterans, boomers, X’ers and Nexters in your workplace 2nd edition].This member will share the traditionalists desire for tangible goals and outcomes, as well as their determination to focus on individual tasks, and increased collaboration between team members. Line managers need a strong of empathy and a clear understanding of what motivates their colleagues as individuals above and beyond the traits of one generation or another. Communicating in the workplace can at times be a navigational nightmare. There are very distinct generations working together today and often conflicting with one another as they cross paths.
There are many reasons why employees may display counterproductive behaviors in a work place as well as productive behaviors. Kelloway, Francis, Prosser, and Cameron (2010) suggest that counterproductive work behaviors can be viewed as a form of protest in which employees express dissatisfaction. Now before counterproductive and productive behaviors are examined more closely. What exactly are counterproductive and productive behaviors in terms of organizations and organizational psychology? In terms of organizational psychology, counterproductive and productive behaviors have an impact on job performance and organizational commitment.
Learner Name: Michelle Pettit UNIT: HSC025 1.1 Explain how a working relationship is different from a personal relationship. The difference between a working relationship and personal relationship is that a working relationship is different because of the boundaries that need to be adhered to, these include the following: * Professional codes of conduct * Employer policies and procedures. A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to yourself.
KINDS OF WORKPLACE CONFLICTS Let’s start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace. • Disagreements over turf (who should do what). • Disagreements over policy (how things should be done). • Conflicts of personality and style COMMON WAYS OF DEALING WITH CONFLICT These are some of the ways we typically deal with conflict.