In-Charge General Banking Case Study

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5.4.4 Detail description of departments: In-charge general banking department: In-charge general banking supervised the other three departments that are account opening, ATM, cheques and foreign currency department. In account opening account open by department verified and approved by in-charge general banking. In case of ATM and cheques department ATM card and cheque books are issued after mapping is done by in-charge general banking. Mapping is a process used by bank to relate the ATM cards with the system for the record of each transaction made by customer. When mapping is done ATM card is activate by calling on help line which give the customer pin code, while issuing cheque book to customer is recorded in system by in-charge general…show more content…
customer can deposit and withdraw the amount any time and no profit is paid. This account is operating through cheques. The customer is required to maintain a minimum balance in this account. In current account, there is no profit and interest on the money kept. Current account is mostly opened for business. Saving account: Saving account also known as profit and loss saving account. Saving accounts opened by individuals, for charitable institutions, companies, educational institutions, firms etc. This account can be opened with a very small amount, withdrawals from this account is made through cheques. Profit is paid at flexible rate calculate on six month basis. Basic banking account: This account is usually opened by customers that are dependent on other mostly these are students. Amount required for this account is very less that is Rs 1000. These accounts can be closed if there is no transaction made in 6 month or if balance became zero. Procedure for account…show more content…
DD is just a check and is issued when the customer wants to take the draft personally. For the preparation of a draft, first of all customer has to fill an application form, then the concerned officer fills the following before delivering the draft to the customer. Telegraphic Transfer: A telegraphic transfer is a fastest and safest way to transfer money. After filling the application form, the concerned officer fills the telegraphic form. This telegram is sent to the required bank. Which on receiving it immediately makes the payment to the customer and afterwards the vouchers are sent to the bank by ordinary mail. Mail transfer: When a customer requests the bank to transfer his money from this bank to any other bank or the branch of the same bank in the city/ outside the city or outside the country, the first thing he has to do is to fill an application form in which he states that I want to transfer the money from this bank to another bank. If the customer is the account holder of bank, then the bank will debit his account. The concerned office will fill the different forms to make the mail transfer complete. Three forms used for this purpose are listed

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