Secondly, a manager must also be able to relate to employees and guest to create a successful work environment and experience for the guest. Lastly, managers should always make sure that guest feel personally welcomed and everything in the facility is working and running smoothly. 7. What are some things to observe in both the front of the house and the back of the house in the early stages of your career? During the early stages of entering into a career in the hospitality industry you want to be sure to observe and learn a lot through observation of the managerial and the physical organization.
Human Resources are a major aspect to every business. Management's presentation in human resources will say whether or not a business will be flourishing in the long run by recruiting with the right people for the right positions. A lot of businesses and their managers undergo the pressure to be completely staffed and take on people without actually evaluating their potential for quality effort as well as being a good fit for the atmosphere the managers desire the workplace to have. ACC has experienced employment issues in recent times since they are devoted to maintaining a definite standard of quality when offering a spot to a new member of staff and are reluctant to just settling for the regular. Managers at ACC have to cautiously examine their respective workers and decide if they require the need for extra people and if they do the managers have to estimate the different personalities they manage and what type of personality would fill the open spot effectively.
If no proof is provided, under the minority view of The Specific Intent Test, it could be concluded that the company did not want the employee or any other employee to quit, but to abide by the new policy in order to keep up with the demand of the company’s growth. If the company’s working conditions are found by the court to be reasonable, the claim will fall short under both tests. With regards to the current claim against the company, the change in the work schedule policy affects all production employees. It was not the intent of the company to make the change to cause working conditions to be so unbearable that an employee would quit, therefore it is not constructive discharge. For the protected class of Religion, Title VII states that covered employers shall not treat employees differently based on religion, harass employees based on religion, deny reasonable accommodation requests, or retaliate against employees (EEOC, 2012).
Tanglewood: Case One Dear Mr. Perrone, after reviewing your company history, values and philosophy I feel confident that I can help you design a better functioning staffing department. Acquire vs. develop talent I believe that since two middle class everyday individuals founded Tanglewood, it is within their philosophy to develop talent within to promote ideas from their own employees and make them feel empowered. As part of my research of your company I found that it is company culture to allow all employees to give their input and suggestions, therefore in order to promote participation employees need to feel that their efforts will result in promotions. Hire yourself vs. outsource When I first began researching your company and
Premier needs to realize that by moving into the technology segment, they are acquiring a new breed of employees, how crave the ability to have creative freedom, which means that they need to be able to work at the times that are most suitable for them. Creativity cannot be scheduled; it comes naturally at all times, therefore these employees need the flexibility to work from home. As long as the work gets done, and done well, does it really matter where it’s being done? This is a business issue, because
Set a pace of growth that will be sustainable, that will not rock the company to the core and in process set it back. BKD has learned this lesson from previous experience that put them in bankruptcy court. While implementing changes that will allow BKD to grow, the change managers and other managers within the company are setting a sustainable pace, one that the associates can grasp the change before others are thrown at them. Change is a way of life in the BKD organization, one that all associates strive to make a better place not only to work but to live. The vision and mission of the company are important components of any change that is implemented and by keeping them in mind, will allow the company to achieve the goal of being the leader in health and wellness for the
Current Events in Business Research Michelle Corniciuc RES/351 9/16/2013 KIM GRAVELLE Current Events in Business Research Business research, when done properly should give managers access to information that is based on dependable data and useful in their decision making. According to Cooper, D., & Schindler, P. (2011) “good research follows the standards of the scientific method: systematic, empirically based procedures for generating replicable research.” The following describes some of the steps personally taken in researching the proper suppliers for a hotel. Purpose clearly defined To keep in focus and to always have the task on hand, the research process should start with and unambiguous, sharp
Home Depot’s key to success is the way the organization treat people well and encourage associates to speak up and take risk in leadership and development for growth. The organization use the Bill of rights for legal, ethical, and regulatory issues that allow customers access to customer quantity and price, assortment and training on the sales floor for the philosophy of customer service “whatever it takes” to cultivate relationships with the employees and customer for security measures (The Home Depot Foundation,
This includes acquiring and training brand new staff, locating unused facilities, installing phone and computer terminals, and building required links to the company’s computer system. The customer service function is not considered by employees to be a critical job function so companies routinely hire sub-par employees which lead to problems with constantly recruiting new employees and train them. A company can avoid this issue by giving the task to a supplier. The optimal suppliers have good recruiting skills to select right kinds of people, pay and benefit levels calculated to retain their existing staffs, and ongoing training programs designed to maintain the quality of their staffs. An important reason for using a customer service supplier is that the company is dealing directly with the customer through this function and must present the best possible face to the customer.
That would be my first best practice. When employees know the procedures and policies they are required to abide by, and the procedures for how discipline is handle it will make situations easier to handle since all this was informed of ahead of time. It will also provide employees with an understanding that if they do something wrong so and so will happen, before hand which can deter employees from doing that certain act in the first place. Not every company has a set polices or procedure for how discipline is handled therefore this can sometimes create panic for some employees who may fear they loss of their job, simple guide lines by a supervisor can be given as to what may happen to employees when certain actions are taken or not taken. Supervisors should always be aware and encourage employees to discuss any issue with them.