You need to have the skills to create and build professional supportive relationships with colleagues, other workers from different organizations, service users and so on. This means that it is essential to have the basic understanding of the different elements that all add up to make a good and healthy relationship. A relationship is a connection among two or more people, or instance group of friends or partners. Professional relationship is a link between a service user and the people that provide their care. This sort of relationship has boundaries, limitations and expectations; that must be valued and applied at all times in order to have a supportive and good relationship.
By recognising the centrality of the individual, we empower them and boost their confidence. We will then also able to identify the best ways to help the individual maintain their independence while promoting health and well-being. We will also be able to identify where further help is required and help the individual to use their strengths and abilities for their own benefit. Recognising strengths and abilities also helps build confidence to try new things and to challenge their own disabilities. Person-centred care sees patients as equal partners in planning, developing and accessing care to make sure it is most appropriate for their needs.
Engage in personal development in health and social care My role as a community support worker entails primarily two general areas. Firstly, to provide care for the service users and secondly to provide support services in relation to the individuals that I work with. By providing care, there is a need to provide it with warmth and professionalism by meeting the various support needs of service users whilst promoting their independence as much as possible. The care and support may include but not limited to; personal care, medication administration, physical and mental health activities, community participation as well as continuous assessments such as risk assessments. Additionally, maintaining accurate records of all care and support given is a requirement of my job role.
Unit 7: Person centred values must influence all aspects of health and social care purely as care work is about people and every person is an individual. Therefore if there was a set guideline it may not work for everyone, so values must be person centred. Care Plans are very important in promoting person centred values. They enable the customer to have choice, the care provider should listen to them as they know themselves best, the care plan is theirs unless the capacity to understand is diminished and then advice must be sought from all other persons/agencies involved in the customers support plan. Another key point in promoting person centred values within a care plan is empowering the customer and knowing they are being listened to.
Unit 4222-301 Promoting communication in health, social care or children’s and young people’s (SHC 31) Outcome 1. Understanding why effective communication is important in the work setting * Identifying the different reasons people communicate People communicate in order to share information, establish and maintain relationship. It can also be used to bring out changes in attitudes and to motivate people. People communicate to inform others of their emotions like sadness, joy and satisfaction. Communication is very important when it comes to developing a positive relationship with service users and their families, as well as work colleagues and other professionals.
To enable myself to communicate with the residents, speaking clearly and directly gets the message across . Good communication skills are vital for working in health and social care as they help to develop positive relationships with the residents and their family's and friends so myself and colleagues can understand and meet the needs of the residents. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. When I communicate with the residents it is important that i understand how each resident is feeling and what they want to say. I can do this by observing a variety of reactions.
* To provide continuity of care and giving clear guidance. Aii: Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. * Effective communications is done on the basis of relationships we build either personal or professional. For the most effective communication is to pass on clear, concise, informative and accurate information in order to eliminate/decrease the possibility of mistakes/risks to our work colleagues or residents and this is very important. To do this we can build a strong and trusting team and this builds relationship with other work colleagues, residents and other professionals.
Aiii) Explain why it is important that health and social care workers work in partnership with individuals using the service and their family It is important that you work together with service users (our customers) and their families as we all have the same interest in protecting the customer from any harm. It is important to work together for the best interest of the customer and the families may hold vital information that could contribute on how you care for them. Aiv) Identify 3 ways of working that can help improve partnership working Using the skills I have to the best of my ability Attend any training courses that are provided Know the role you are doing and the responsibilities that come with the job role Av) When people with different views
* Rights – ensuring that individuals are able to participate in society and not excluded from accessing their rights because of a disability or vulnerability * Partnership – working together to plan for and achieve the outcomes that an individual wants in order to improve their lives 1.2. Explain why it is important to work in a way that embeds person centred values. The underlying purpose of person centred values is to ensure that the individual needing care is put at the very centre of the decision making progress about their life and the services and support they want, need and require. Person
They have to treat every person as a an individual personality to respect and support his wishes. Near all this he needs to promote opportunities equal for service users and for the employees, this may include a diversity of cultures and values. Another reponsability consists of doing their best to maintain the trust and confidence for this they have to be honest and trustworthy. An important figure plays the communication. Its a way to get closer to them being open and sincere.