A business / organizational manager is someone who is responsible for an area or department of works, it is their responsibility to ensure that the department / area runs smoothly and efficiently. Managers should monitor productivity and delegate tasks evenly within their team. It is important for managers to have a clear understanding of each individual employee’s role and the operations of their team. 1.1.2. How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work?
The role of the team leader is to motivate people to effective and hard work to the highest standards by promoting positive teamwork and by acknowledging their efforts. A Team leader should be able to recognise and understand that the team is build by people of different values and personalities; help people achieve work related and personal goals and bring out what's the best in them. Very often A team leader acts as a link between line staff and senior management of the organisation. In my workplace both team leaders are the link between the team and senior administration manager and director manager of Women’s' Services. We are informed about all changes that affects our directorate on a timely manner, we are up to date with any innovation and changes brought to the Trust.
The policies and procedures explain what is expected of me in my role and what is also not acceptable. It describes how my employer requires me to perform within my specific job role. If there is failure to do this, it could cause harm or danger to myself or others. This may result in disciplinary actions. The term also refers to the care plan, to implement agreed ways of working when following the care plan.
Team Roles Team leaders serve various roles in an organization. Their job is to get tasks done by using all of the resources available to them, including other employees or team members. Below is a list of some important roles a team leader must often take on: Develop a strategy the team will use to reach its goal Provide any training that team members need Communicate clear instructions to team members Listen to team members' feedback Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed Manage the flow of day-to-day operations Create reports to update the company on the team's progress Distribute reports to the appropriate personnel Team Leader Responsibilities A team leader is responsible
Unit 154 outcome 5.1 5.2 5.3 The role of stakeholders in coaching and mentoring is crucial for managers to see the value and understand the importance of developing individuals, teams and the overall organisation. The primary relationship in any coaching or mentoring scheme is between the coach/mentor and the individual, but this may not be the only important relationship. Other key stakeholders such as the people representing the organisation’s interests, in most cases an HR and/or learning and development practitioner, and the individual’s manager. All of these parties are interested in improving the individual’s performance and therefore their contribution to the organisation. Most facilitated mentoring programmes have a formal process which defines each step and audits the ongoing success of the program.
These tasks are further reviewed at 9 o’clock and 4 o’clock management meetings. As a Team Leader, I try to build a team ethic and lead from the front. I represent the team at other levels of the organisation and have a loyalty to the members. I try to recognise individual skills and develop them accordingly. It’s important that I share responsibility for the teams’ goals and targets.
It is necessary for me to adopt characteristics from a variety of leadership styles based on the situation at hand. Regardless of the leadership activity needed, it is important to act with integrity, to set realistic goals, to communicate clearly and often, to encourage others, to recognize the successes of other team members, and to inspire them to provide the best of care. Hopefully my actions will be reflected by my staff in the care they give to our service users each day regardless of which style I practice. Management by walking about (MBWA) I use this style of leadership quite often in the workplace as this gives me the opportunity of observing team members interacting with our service users and evaluate the quality of care being delivered. It also lets staff know that I am interested in them and their work and lets them
This includes ensuring customer service practices are well established and followed by customer service employees as well as ensuring excellence in customer service (General Electric, 2012). The duties of the customer service manager are vast and will include several aspects that must be applied on a daily basis. One of these aspects is that of establishing an environment in which trust, teamwork, and self confidence can be applied by all employees. Employees are also be empowered to take ownership of the tasks that they are given and apply their skills in their individual job functions so as to perform well for their division under the guidance of his or her manager. A second duty of the customer service manager is to create and implement programs that stimulate employees and
This means a responsibility for allocating tasks between team members, for ensuring that individuals are supported in the performance of their job role, and that output conforms to the requirements of the organisation and its customers. Communication between the team and its managers is a significant part of the team leader role. * Rarely do Team leaders manage staff who also have responsibility for managing others (eg other Team leaders). * Team leaders can be
When it comes to project managers there will always be two kinds of project manager, those who get the work done and those who don’t do so well in other word success or failures. When it comes a project manager the basic characteristics and skills that all project managers should have is the ability to plan a project, to build a team and focus it on the task at hand. And of course, the ability to disband the project team smoothly while retaining what was learned. "Managers are concerned with setting objectives, forecasting, planning, organizing, directing, coordinating, controlling and communicating. They perform these tasks with different emphasis according to their functional specialism and level in the hierarchy."