Ilm Award in First Line Management Unit M3.10

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ILM Award in First Line Management Unit M3.12 Motivating to Perform in the Workplace Candidate number..... PHI12808517 Centre number..... 068860 Candidate.... Andrew Phillips page 1 Introduction I have worked in the same engineering company for 25 years having started from the shop floor and risen to management level with no formal training or guidance I felt it necessary to try educate myself in the dark art of management and management styles and structures. The company has never had a qualified manager at the top of its management structure and has prospered for the last 50 years under the guidance of its owners and an employed “Manager” who has for 27 years steered the company and all its employees to where it is today. The value of assessing performance At present there is no formal system for appraisals currently in place at Cross Engineering, Although myself and the Manager may give out informal appraisals on a day to day basis. Appraisals are performance evaluations, to assess an individual’s job performance and productivity. The result of these is to determine the strength of the individual employee. Informal appraisals are usually undertaken when an issue comes to our attention that has been highlighted by a problem with either poor component quality or excessive time taken to produce a given component, we approach which ever employee has had an issue informally, usually at his workstation and ask whether there have been any unforeseen problems with the job or project in question, this allows us to identify the issues at hand whether they are employee issues (poor concentration, lack of skill, poor time management etc.) or management failure issues (poor planning,lack of tooling or poor material management etc.) this will give us an idea as to where the problems have

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