All carers complete communication books after seeking an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would talk to the individual and inform them of the available choice of activities they can take place in that meets their needs. 2. Explain how effective communication affects all aspects of own work.
If a client is in need of extra support I mentor and support the client though there needs. We provide after care on a range of subjects, where we discuss and process saturations that arise. I facility house meetings, where house maintenance issues are recorded, staff and client concerns are discussed. Answer the phone and recording messages, liaising with members of staff, booking in one to one appointment, and providing information for clients providing help and guidance. I carry out health and safety checks, which also make sure the clients, are using the properties correctly and cleanliness is recorded.
Using all of these different ways of communication, aids me to develop effective relationships within my working environment. With the service users to reflex the language they use, to break down the information to enable them to have a good understanding, for example using pictorial methods to promote choice and independence enabling me to understand what it is they want and need. I would also use this to help them understand which staff will be working with them, help them understand they have appointments with the doctor or hairdresser and so on. Within my working environment there are two types of communication methods we use with families and relatives. This is due to different backgrounds and relationships they have with them.
The message must be understood correctly to have a response. Communication can be in the way of telephone, written notes, email alerts, text messages and vocal. Communication is very important in the work setting. 2.1 Demonstrate how to set up the correspondence and dialect needs, wishes and inclinations of people. I would set up an administration client's correspondence and dialect needs by: • Reading his or her care arrangement • Reading his or her medicinal notes • Speaking to the customer straightforwardly • Speaking to different associates • Speaking straightforwardly to individuals from the administration client's crew.
Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisors. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the
As you speak and comment, listen and watch, take an interest, smile and nod, whether to a service user, a member of their family, a colleague or a visiting practitioner you are building and developing your relationship with them. Communication will continue to be the main way you nurture and develop your relationships at work. Giving and receiving information At work you will be expected to give and receive different types of information. Perhaps a service user confides in you, or a member of their family asks you a question. A colleague could give
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. - Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. | | 1 | 1.2 | Explain how effective communication affects all aspects of own work | Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Service User’s communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regard their care. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Working in health and social care is about communication and relationships.
Co-operation between individuals and groups i.e. I involve staff in planning and reviewing performance, writing procedures and solving problems. I co co-ordinate and co-operate with the builders, contractors who work on the premises.Communication is done with all staff verbally, written and visible, i.e I discuss health and safety information regularly and make sure information is provided about hazards, risks and preventive measures to all staff and contractors working on the premises. See evidence 2.2 EVALUATE PAST RESOURCE USE TO INFORM EXPECTED DEMAND To maintain good health and safety practice I make sure processes are in place for monitoring and reviewing.
Identify Different Reasons Why People Communicate People communicate for all different reasons, including: • To express their needs and preferences • Socialisation – to talk and share opinions • To comfort or offer reassurance • To give instructions • To build and maintain relationships Explain How Effective Communication Affects All Aspects of Own Work Effective communication ensures that you can meet your service user’s requests and needs and that you can communicate and ensure they are aware of what you are doing at all times. You can offer them a choice of what they want through communication. Effective communication is important when working with colleagues – giving handover between shifts, leaving messages for staff and writing in the care plan. All communication, whether written or verbal should always be clear and precise to ensure all information is handed over and service users’ needs are met. Explain Why it is Important to Observe an Individual’s Reactions When Communicating With Them This is particularly important as a service user could be hard of hearing and require visual aids or require you to speak loudly and slowly to ensure they can understand.