The programme has now been rolled out across almost every ward and care environment and both the results and the patient feedback are excellent. Janette Vyse is the Lead Nurse for Participation and Patient Experience at Birmingham Children's Hospital. She is an advocate of making sure that patients and carers are involved in their own care and that their views about improvements across the hospital are listened to and acted on. She also believes that patient experience information should be a core principle of their care and not regarded as an “add on”. Janette describes how staff at Birmingham Children’s Hospital have been encouraged to build protected time into their shifts to talk to parents, carers and patients about their experience.
It can be the key to having successful relationships both personally and professionally. As a nurse working the health care profession, having a key understanding of health care communication plays a major role in health outcomes. It is also imperative to have knowledge of therapeutic communication theories and principles as well as the relevance of effective personal and professional communication impact on the health care setting. According to The University of Boston (n.d), “Health Communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health.” This plays a crucial role in the health care industry as clinical specialist, patients and families must maintain shared communication in order to sustain a positive favorable outcome of all parties. Working towards a common goal requires being able to articulate thoughts and ideas with clarity and conciseness.
Abstract Comfort is an important concept in nursing practice that must be used as a guide in providing holistic care to improve patient’s health status. In the history of nursing practice, the concept of comfort is vague and is often times linked to end of life situations only. Dr. Katharine Kolcaba, a teacher and a nurse researcher, developed the theory of comfort with the goal of improving the patient’s experience and overall satisfaction as well as to promote higher hospital integrity and better institutional outcomes. This paper informed the reader of the concept of Comfort Theory, its strengths and weaknesses including the barriers and challenges met when using the theory, its application and implication to critical care setting, and its relevance to healthcare professionals and to the health care system. Further on, the plan to implement the theory in critical care nursing was presented.
Through experience, we develop our skills and knowledge. For most nurses, being able to provide excellent care to our patients is a source of great personal and professional satisfaction. Although team leaders often find opportunities to apply their clinical expertise to direct patient care, their primary responsibility is to facilitate the patient care delivered by members of their team. Competent team leaders are able to look at the big picture. Nurses who assume a leadership role must be able to understand and prioritize the work of the unit as a whole.
In this way, the patient-centred care can be ensured, and in doing so, the nurse would derive satisfaction in meeting the patient’s needs. As nurses have the unique privilege to be there for patients at their time of need, by using effective listening skills, the nurse is able to demonstrate understanding and acceptance: this intimate experience enables them to build up mutual trust, which is a prerequisite to a therapeutic relationship. The real interpersonal level of connection is only deemed to commence when the patient feels understood by their carers. Although listening has a passive or an active form, it makes a fundamental difference to the interpersonal relationship. A passive listener doesn’t offer their full attention to the speaker, and often shows little interest in what is being said, which can result in the speaker feeling less connected (Appendix 2).
Basically when a nurse does assessment, he or she comes up with a diagnosis, this diagnosis helps the nurse to better treat the patient. Baccalaureate nurses have better academic standings to come up with the proper diagnosis, which in turn will help the patient get the right and proper treatment. Baccalaureate nurses are also good planners in patient care, after the assessment and diagnosis, the planning of the patient care takes place, since baccalaureate have a higher knowledge and skills the plan efficiently on how to carry patients which honestly overshadows the associate degree nurse’s ways of planning patient care. Implementation or rather execution of the work itself takes a vital role too, the Baccalaureate take a upper hand in the patient care since they have the right knowledge than the associate degree nurses .Finally, after all is said and done, evaluation of the whole processes of patient care is carried to determine if indeed the optimum goal of patient treatment was a achieved. Baccalaureate nurses due to their education and evidenced based approach on tackling patient’s issues, they do a better evaluation on patients than their counterpart, associate degree nurses.
Components of good documentation are the same as Watson’s theory and nursing process; assessment, plan of action, intervention, and evaluation. A caring nurse will want to be able to improve and become more efficient with documentation so that they are able to provide more direct nursing care to their patients. Carative factor number seven in Watson’s theory call for the promotion of interpersonal teaching-learning. This describes “the caring nurses as one that must focus on the learning process as much as the teaching process” (Current Nursing, 2012, para. 3).
Performance measures indicate where an organization needs to make improvements in order to provide quality care. Consumer/patient satisfaction is the ultimate guide that indicates if an organization’s ongoing QI Plan is effective. One of the driving forces behind management in an organization is the overall basic aspect of performance measures. Quality Improvement process is based on customer/patient satisfaction and measures how the health care organization accommodates or exceeds consumer/patient
Being able to analyse whether a patient is comfortable in your vicinity is also very vital. This is because if a patient is comfortable they are more likely to be honest with you and tell you their entire problem, it is our job as a health professional to make sure the patient feels comfortable and welcomed, you could do this by leaning forward slightly to show interest, this also shows that you are listening to them.
They must not only be concerned with patient’s and family members but they too must look at their employees and make sure they have a focus and the tools they need to reach the goals and provide safe, efficient, quality healthcare. They must be able to handle any ethical issues. There must be a focus point so that employees have a goal in site to reach for. Leadership is the backbone for nursing and healthcare providers. References Aitamaa, E., Leino-Kilpi, H., Puukka, P., & Suhonen, R. (2010).