By responding in a timely manner and providing consistent updates and reassuring the public, the organization can promote itself via its social media website or by using traditional media. The key to managing the crisis is for the organization is to be honest with the public and provide updates. According to the Journal of Applied Communications “if information about a crisis is not shared openly by the organization engaged in the crisis, the public will obtain information from other sources. In so doing, the organization loses the ability to manage the crisis message. Effective crisis communicators are honest, candid, and open in their public communication.
Until you can be neutral about an issue you will not get effective pros and cons. Constructing scenarios is also effective by creating examples of both sides of the arguments. Always maintain a clear vision of the issue and allow for ideas to be produced to come to a mutual
They are scheduled as a part of a social scheme as the questions are being communicated through verbal use with the respondent. There are many advantages with direct interviews - this may include if the interviewee was not certain about the question being asked the interviewer can explain the correct interpretation. This is good because it will help to earn more reliable results if the questions are being answered with complete understanding. Since interviews are a type of research method in which physical contact with the interviewee is possible, the researcher will be sure they are receiving the information needed from the right source. Unlike questionnaires, they do not give the greater amount of reliability needed to fulfil the data income; nothing can determine a questionnaire has been filled out by the correct person, since that is conducted through writing.
• Investigate the situation immediately. • Go public. Publicize the outcomes of investigations. This shows employees and other stakeholder that complaints are taken seriously. Benefits: The benefits for whistle-blowing can be positive if publicizing a report will encourage people with valid complaints to come forward.
Positive communication will help colleagues to trust each other and have the confidence to voice their opinions, ask for help, give advice and share information which will provide the people we support with a strong team that they can trust, negative communication will have the opposite effect. 2.2 Describe the factors to consider when promoting effective communication. The factors you should consider to promote effective communication skills are; Think before you speak, especially when talking to children or vulnerable adults, you need to be clear about what you’re saying to avoid any unnecessary confusion which may lead to upset. Tone, this is very important our tone of voice can convey all sorts of emotions, sadness, happiness, anger, excitement etc. So make sure that your tone of voice is fitting to the emotion you wish to convey.
A critical thinker makes positive decisions that they can feel confident about implementing. Critical thinking also helps to understand the impact of decisions on others and builds trust in ones reasoning skills. Critical thinkers have a realistic idea of outcomes, and give the ideas and options of others their due validity. Critical thinking helps leaders to determine the impact of their decisions on others. Critical thinking is beneficial in the decision making process because it gives a leader all of the necessary information and options available before making a decision.
I observed how one and the same situation might change when viewed from different angles of vision. The language that I used in both cases was rather persuasive and aimed at convincing the reader to believe that the situation was positive or negative. Adding a lot of details to the overall description helped impress the reader and aided in creating a bright image of the encounter in the reader’s mind. Thought I did not mention directly from which perspective the narration was held, such words as “passionately”, “seemed to be leading to the qualitatively new level of life”, “my dream employers”, “shining smiles” hinted the former one, while expressions like “breathing desperately”, “demanding trial”, “nervousness verging on the dizzy feeling of faintness” implied the latter one. Obviously, the words that I used for both descriptions have positive and negative connotations accordingly in the context of the whole story.
Also another strategy that can help you overcome your conflict is to deal with it face-to-face because it is more effective than other forms because it allows for an active exchange of information. It gives the opportunity to observe nonverbal cues as well as gestures. If necessary you may also use a mediator to help you with your conflicts. However, the mediator must be neutral to both parties so that they can effectively mediate because if they are partial to one person then the conflict will not be completely resolved. Oscar if you do something wrong don’t be afraid to apologize.
When trying to establish what decisions will suit the needs and benefit the individual it is critical that they are aware of all the options available to them. The information provided should be easy to understand and presented clearly to avoid any confusion when considering all their possible options, if something is presented using large complex terminology then they may miss this option due to the fear of its complexity however once broken down it is easily understandable and could be the most suited option for the individual. The information provided will need discussing in order to make the best decision for the individual, this will help to highlight the advantages and disadvantages of this option. The individual and the other parties involved in this decision making process may give there honest and personal opinions about the options, however it is important to remember that as a social care worker you have to stay neutral so that the decision if not influenced by your personal
Writing it all out would also be beneficial for two reasons. Frist this would allow the counselor to tactilely and concretely see the options of action he or she might take. Second, such documentation would be beneficial in its inclusion into the clients file, should such documentation prove needful in the event of a lawsuit should something go amiss. Using such a process shows that the counselor put real thought into the problem and considered all options and consequences and chose to the best of his or her ability the course of action that would do the least amount of damage to the client. The Process of Ethical Decision Making One of the purposes of this class was to equip new and soon-to-be counselors with the knowledge and skills needed to make to think through ethical problems and arrive at a solution that will be in the best interest of one’s client.