Hsc 21 Knowledge Questions And Answers

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HSC 21 Knowledge Questions 1. All individual have the rights to access their own records, files or information, but it is not allow sharing information without the individual permission. This is due to The Data Protection Act 1998 as all individual personal details must be kept safely and securely. The individual confidentiality must be respected. 3. The methods and ways for communicating on: (A) By treating all individual equally and respecting the individual views and offering a choices on ways to communicated will support diversity and equality. (B) The methods, media and language that can be use for individuals is by offering the individual any equipments that will help with…show more content…
All key changes in the individual’s communication skills and abilities will be reported to the line manager. Ensure the individual has not got any hearing aid, if so check whether the battery is flat or the individual has forgotten to switch it on. 7. Individuals whom have any hearing difficulties, visual impairment, physical disability i.e. stroke, learning disabilities or dementia and confusions can affect their communication skills, abilities and their developments. 8. Firstly, by finding out whether the individual has any difficulties with their communication, if so, what type of difficulties do the individual has? I.e. hearing difficulties, learning disabilities. These information can be access through the line manager, the individual themselves or my colleagues. After understanding the individual’s needs on their communication skills, and then I can offer the following choices to the individual: • Stroke or speech difficulties individuals, Flash cards or using simple, closed questions which only need ‘Yes/No’ answer will benefit the individual. • Learning disabilities individuals could use Physical contact as a way to communicated, this includes touching and hugs, but this will vary between

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