Aiv) Duty of care contributes to safeguarding individuals as duty of care ensures that all concerned think about safeguarding, which also guides professional relationships. Duty of care acts as a base line for organisational procedures and protocols. Bi) Working within the health and social care sector social care workers are faced with dilemma’s and conflict on a day to day basis when duty of care and the rights of an individual are the reason why
People skills, planning activities and typing are the human skills a good Administrative Medical Assistant should possess. People skills will help with communication. Communication is important because you will be dealing with patients every day. It will help when you have an anger or upset patient. You will know how to calm them down.
[pic] Questions HSC 025 The role of the health and social care worker Outcome 1 1. Explain how a working relationship is different from a personal relationship. A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors.
. | 5.4 Explain how legislation and regulation influence working relationships with carers, families and significant others Working in health and social care I have many responsibilities to your employer and to the people you support and legislation guidelines i need to adhere to. In my work setting there are a number of legislations and regulations which influence my working relationship with carers, families and significant others. My organisation has clear and concise policies and procedures which all employees are expected to adhere to. These dictate our individual roles and responsibilities and accountability for me when leading others and also when managing working with the individuals family.
Relationships between employers and employees are formed by individuals who are not of equal status. As a result one person has more power or authority within the relationship than the other. Other colleagues within a company is also a form of working relationship which requires good teamwork and communication to achieve satisfactory results set out within the company’s agenda. Service users along with their families are an important working relationship to ensure the well-being of an individual. Communication with psychiatric doctors, social workers and community practice nurses is also required within a good practicing working relationship.
If they are capable they will be able to tell you how they would prefer to be treated, and what their personal needs are. If they are unable to communicate with you, you could talk to their family, they could provide information about the history and preferences of the client. Another way that would also be useful is to talk to social workers, doctors or any other professional involved in the clients care, as they will be able to give you information on any medical conditions and needs etc that you need to be aware of. 2. Describe two ways of making sure that the history, preferences, wishes and needs of an individual using the service are recognised in support or care plans.
Working relationships are different to other forms of relationships because the relationship forms a particular non-personal purpose to achieve tasks /coordinate roles .A person’s job description and the line managements that exist in work settings often define these. There are a lot of different types of relationship in the workplace e.g. Employer/employees, relationships with other colleagues, service user/staff relationship’s , staff relationship’s with professionals e.g. doctors, nurses, occupational therapists Outcome 2 Understand the importance in working in ways that are agreed with the employer 2.1 It is important to adhere to the agreed scope of the job role as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description, as is designed to meet the needs of the residents in the care home.
Those clients who exhibit such issues are referred onto to mental health care professionals via their referral route, i.e. they are referred back to their GP, NRGDS or advised to seek GP assistance. 2.1 Explain the nature and constraints of the counsellor role within different settings. At the time of writing, Tyne Trans does not have the resources to offer a qualified counselling service. They are, however, attempting to instigate a “befriending” service whereby volunteers are to be drawn from the current membership and be given “key worker” roles within Tyne Trans, and receive some formal training in relation to this.
In relation to nursing, the team leader may be designated by a job title, such as charge nurse. Understandably, there may be more than one team leader for different shifts with those shifts working as a team. Being an effective team leader is not the same as being a competent nurse. As nurses, we are educated to provide clinical care within our scope of practice. Through experience, we develop our skills and knowledge.
Being compassionate is one of the most important traits a CENA must have. In the work place, a CENA may work in many saddening settings which may include working with the terminally ill and the elderly. In order for the aide to give the most effective care to the resident or patient, he or she must want to help. They would treat the patient as if it was their own family in this kind of predicament. They must have the passion to help others to get back to their everyday lives or for some, help them learn to live with their illness.