Hrsis - Job Description and Job Ads Assessment Essay

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ASSIGNMENT 2 Job Description and Advertisement Part A: Job Description Position job description/Detailed job description Date: 29/07/2014 Job Title: Sales Assistants Job Level: 1 Department/Division: Woolworths Hours: 4-5 hours a day Salary: $17 per hour Report to: Sales Manager/ Director/Supervisor Purpose of the position: Assist in effective and efficient running of the shops at Woolworths and deliver excellent customer service. To be good a sales assistants it’s important that able to work as part of a team and that you’re helpful, friendly and polite. Need to reliable, honest and responsible. Responsibilities/Duties:  Greeting customers who enter the shop.  Stacking shelves or displaying goods in an attractive way.  Servings and advising customers.  Helping customers to find the goods and products they are looking for.  Handling complaints or passing them to a manager or supervisor.  Attaching price tags to merchandise on the shop floor.  Keeping up to date with special promotions and putting up displays.  Answering queries from customers.  Check product quality before put up on shelves. Person specification: Essential/Desirable Skills Comfort communicating with the public and colleagues. E HRSIS – Assignment 2 Understanding of excellent customer care, remaining calm and courteous under pressure. Ability to work individually as well as part of a team Proven previous experience of working in a retail environment (minimum one year general sales experience) Good general level of education. Basis maths skills OH&S at work Special requirements Manual handling Physically able to lift items. Enthusiastic, hard working and proactive. Flexibility to work weekends including the night shift and holidays Employee Signature: Manager Signature: Performance review period: Every 6 months Next review date: 5/1/2015 Part B: Create an advertisement. Date listed: 30

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