(20 points) MGMT 303 Week 6 Case Study Case Study This week, you will be playing the role of a senior manager whose business is growing and is considering bringing on additional staff. However, the HR manager has suggested hiring potential employees on a temp-to-perm basis. Many organizations are recruiting permanent employees using this policy. Read the case: “The Temptations of Temping.” See the case toward the end of Chapter 14. After reading the case, answer Questions 1, 2, and 3.
(20 points) MGMT 303 Week 6 Case Study Case Study This week, you will be playing the role of a senior manager whose business is growing and is considering bringing on additional staff. However, the HR manager has suggested hiring potential employees on a temp-to-perm basis. Many organizations are recruiting permanent employees using this policy. Read the case: “The Temptations of Temping.” See the case toward the end of Chapter 14. After reading the case, answer Questions 1, 2, and 3.
How should sales managers manage these changes? MKTG 420 Week 5 DQ 2 Motivation Nick Pirrone, VP of sales and marketing for Steeltime, Inc. recently invested over $250,000 in a customer relationship management (CRM) system. He has a problem, however. His 10 salespeople either do not know how to use the system or simply do not want to use it. The CRM system was to be used to move prospects through Steeltime's sales cycle more efficiently and to improve the level of customer satisfaction.
The overall strategy of the company would be to make the greatest profit on goods whilst not carry stock for a prolonged period of time, ie beyond the current season. In order to create and achieve the common goal weekly team meeting are held with either the entire team or the leaders of each team. The aim of this meeting is usually to discuss the current stock lines, how they are selling, what changes can be made to the sales strategy in order to drive up sales in general but also how to move difficult lines. Once these strategies are agreed it is then expected that each of the department heads will relay this information to the rest of their team. SO in the meeting it is decided to hold a flash sale for two days on all stock that has been held for over 6months and offer it at 40% discount.
They were unsupervised during these overtime hours and reportedly were very productive. Paul, the production manager, began to enact policies to improve production efficiency and decrease cost. He called his supervisors together and told them to maintain stricter discipline from their employees, and if they failed to do so they would likely be replaced. This fostered antagonism toward the supervisors from employees. I (Pat) then called a meeting to announce that the plant you be moving to a 10 hour a day 4 day work week and that all overtime would now need to be preapproved by Paul.
2 The grievance statement If the issue has not been resolved the next step is to fill in form gr1 asap, this should be given to the employee’s immediate line manager. A copy will also be given to human resources. In the circumstances where the employee’s grievance is against their immediate line manager then the employee must provide the gr1 form to human resources. 3 The grievance meeting As soon as is practically possible (normally within 10 days) the employee will be invited to attend a grievance meeting. The employee has the right to bring along a companion ie a trade union representative or work colleague.
InterClean Report D. L. H. HRM/531 February 21, 2011 Adam Carr InterClean Report InterClean Sales Position Introduction InterClean is undergoing a new departmental job opening. The new position will be primarily a sales and retention position. Service Representatives for this initial opening need to be well trained, experienced and competent at, not only, making sales goals but also at retaining customers past the sale. As we discuss further we will look into the basic job analysis, selection methods, workforce planning method, and then give recommendation on having gone through that process of which corporate team members to select for this particular position. Job Analysis This new role with InterClean is being designed around a customer centric sales approach, the Relationship Selling approach.
Week 9 Case Analysis Utiliscan’s By: Tenika Carroll Wednesday March 3, 2010 Dr. Kimberly Scanlan Utiliscan has experienced a growth rate in company business. The HR director and the company CEO’s have been having a very hard time trying to find experienced employees and also address the current issues within the Utiliscan. So Paul the current Director of HR has just learned of a new opportunity and has decided to leave the company, but before he left he conducted a survey on some of the employee concerns. Once the survey was completed, Paul was asked to complete a conceptual plan that would address the employees concerns and stay within the companies’ budget. Throughout the case analysis Paul will address each of the employees
Scenario: Allocating work Paul is the Sales Manager at Fast Track Deliveries. He has been advised by the management team that the business has forecast a 10% growth in sales. An increase in sales of 10% will have a substantial affect on Paul’s entire team. Paul knows that the only way he can ensure they are capable of dealing with such an increase is by reviewing the operational plan and accordingly develop work plans for each staff member. What is an operational plan?
Since that time I have not had to hire anyone and I had forgotten how skillful you must be in asking questions of a employee. Before any interview with an outside applicant, I would need to prepare myself for the questions I am going to ask. The Human Resource Manager should work with managers to prepare them for the interview process that they will be conducting with potential employees. Through job analysis, recruitment, and selection ,organizations can attract and hire the appropriate employees. EEO & Affirmative Action In my view equal employment opportunity and affirmative action are the most important legislative components of human resource management.