How to Solve a Case Study

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How to Solve a Case Study A case study is a collection of facts and data based on a real or hypothetical business problem or opportunity. The goal of a case study is to enhance your ability to analyze business situations, using a systematic and well thought-out framework. The issues in a case are generally not unique to a specific person, firm, or industry, and they also typically deal with more than one strategy element. Sometimes, the material presented in a case may be in conflict. For example, two managers may disagree about a strategy or there may be several interpretations of the same facts. In all case studies, you must analyze what is presented and state which specific actions best resolve major issues. These actions must reflect the specific information contained in the case as well as the environment facing the firm at the time of the case. Steps in Solving a Case Study Your case analysis should include these sequential steps: 1. Presentation of the facts surrounding the case. 1. Identification of the key issues. 2. Listing of plausible alternative courses of action that could be taken. 3. Evaluation of each alternative courses of action. 4. Recommendation of the best course of action and rationale for decision. Presentation of the Facts Surrounding the Case It is helpful to reread a case until you are comfortable with the information in it. Rereading of the case often helps in better comprehending facts, possible strategies, or suggests questions that need clarification that were not apparent in earlier readings. In studying a case, assume you are a consultant hired by the firm. While facts should be accepted as true, statements, judgments, and decisions made by the individuals in a case should be questioned, especially if these are not supported by facts – or when one individual disagrees with another. During your initial and
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