How To Communicate With Others

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Unit 1 Activity 1 List the different reason service users may communicate with others. Individuals reasons for communicating with us can be for expressing needs such as needing the toilet or a drink, it can also be for reasurance, to express feelings such as concerns or to simply ask a question. Individuals also use communication to make friendships, share past experiences with each other and generally socialise. Explain how communcation affects relationships in the work setting: Service users Communicating with service users is a big part of understand the individual and their needs, not being able to communicate with carers can be very frustrating for the service users and leave them feeling frightened and isolated. Finding…show more content…
This individual could become withdrawn, depressed and start to lack confidence when answering questions which could result in them not talking at all and generaly feel isolated and excluded from others around them. Individuals may start to loose weight or dehighdrated as it has become too difficult to ask for food and drinks or even become more incontinant as they now do not ask to be taken to the toilet. Explain how you have supported a service users to use their preferred method of communication. We have a individual in are care setting who suffered a stroke a few years ago and finds communication vocally very hard, instead she uses her hands to make shapes or point to something related to what she wants. This individual can say yes, no and some letters. When communicating with this individual we take our time and ask her questions that she can say yes and no to such as "would you like a drink", if she replies with yes then we slowly list some drinks we know she likes giving her time to say yes to one she would like. What specific aids may have been useful

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