Restating what the speaker has said makes certain that there is a common understanding between the listener and the speaker. Active listening can also give the speaker confidence that the listener is interested in what the speaker has to say. When people are in conflict, they often contradict each other. This tends to make people defensive, and they will either lash out or withdraw and say nothing more. However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why.
Another reason it may be hard to verbally communicate is if English is not their first language and you will have to use body language and maybe actions, especially to help the children understand what you are saying, and also speak very clearly in a friendly tone. Always approach individuals in an open, friendly manner. Observe their facial expressions, if they look puzzled try to explain more clearly and in detail, if they look upset try to give them reassurance and encourage them to express their feelings, but not too much as this may offend also. If they move away slightly respect their decision as they may feel a bit uncomfortable. Always ask if they have any questions and that you would be happy to answer.
To be a good non-verbal communicator they should have positive body language by making eye contact at points during the conversation, smiling, having good posture, use positive facial expressions and maybe use hand gestures or head movements to express their true meaning. They must also be able to read others body language and interoperate how they are feeling, for
With good communication it is less likely to be any mistakes made, if a mistake was made it should be able to be identified and discussed through good communication. 2.2 Promoting effective communication, the factors to consider are the individuals, and there preferred method of communicating. Verbal communication you would need the correct tone, pitch, does the individual need to be spoken to loudly slowly and clearly, or they could prefer quite softly and perhaps on their own. Correct eye contact is a factor to consider when communicating with anyone, staff or individuals. 3.1 People from different backgrounds, for example a some culture’s would find eye contact rude and unacceptable, some people from different backgrounds may use slang words for example, calling people babes, me duck, or may ask if they want the loo, some people may not understand what that means which could cause distress and a misunderstanding.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
Throughout the book the author revealed plenty of useful information put into action in approving are listening skills to be better listeners. My actions consist of be more conscious in my listening skills and continue to control the negative emotions that sometimes arise that prevent us from listening to others. It is important to keep intact my emotion until I have a full understanding and clarity of the message being relied to me. I will remember to steer away from being defensive, because at the same time I can be unknowingly attacking others around me that loves me. With every opportunity of listening I will be mindful of creating a safe environment where clarity, understanding, and listening can take place effectively.
These quotations are very relevant to me, especially because I am a very expressive or kind of a talkative person. These reminded me that even how good or fancy I talk or say something, without backing it up with a clear action it is pointless. That is why it is better to just do more and talk less like the old saying tell us ‘Walk the talk’. Or the more I talk about something the more I should put a better effort in doing it. You would only prove a point if you back you words with definite and clear actions.
ANSWER When communicating with others the content of the message must be clear ,and in clear way.When receiving must be alert to verbal and non-verbal messages. The most communication we do is by our body language. If we do not have good body language skills then we must improve that,as in crucial to understand people that way and send positive messages to others by adopting words we know,making eye contact,having a good posture,attitude,gesture,and facial expression. We must let the other person by turning to wards them ,that we have interest in listening what they have to say,and care for what they say.In a conversation must not ever interrupt the person who speaks as the ideea or answer might be deferent from ours. The factors that affect communication are: -posture: Folded arms can look defensive and discourage comunication.Friends and family often mirror the others person posture during conversation witch might feel patronising or thrightening.
Also another strategy that can help you overcome your conflict is to deal with it face-to-face because it is more effective than other forms because it allows for an active exchange of information. It gives the opportunity to observe nonverbal cues as well as gestures. If necessary you may also use a mediator to help you with your conflicts. However, the mediator must be neutral to both parties so that they can effectively mediate because if they are partial to one person then the conflict will not be completely resolved. Oscar if you do something wrong don’t be afraid to apologize.
When we use verbal communication our body language and tone of voice play a big factor on how what we say comes across. For example is your slouching when your talking them your tone of voice might come across as cant be bothered, where as if your sitting up straight you’ll come across as more positive. Verbal communication is important because without it we wouldn’t be able to communicate with other people effectively. Verbal communication helps you to determine how a person may be feeling or what they are trying to