How Effective Communication Affects All Aspects Of The Learner's Work

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Identify the different reasons people communicate. People communicate for a number of different reasons, to portray their feelings and emotions or to express an opinion. Communication is done either formally or professionally, and when communicating in a professional capacity all communication must be documented and kept confidential at all times where appropriate. Explain how effective communication affects all aspects of the learners work. Effective communication is important as all staff can make sure that the information they are relaying is accurate, clear and understandable to all relevant people involved. Effective communication eradicates mistakes and allows everyone to understand what is being said. At my place of work we use a…show more content…
Sometimes confidential information needs to be passed on if for example there is a risk to a client or resident, or if there is some kind of abuse suspected to be taking place. If there is any form of confidential information being passed on then all relevant parties will need to be informed. Explain how and when to seek advice about confidentiality. Advice about confidentiality should be sought after when a resident or a service user has either had an accident or has become unwell or is in need of emergency treatment. We should do this by asking our managers or senior staff. Describe the duties and responsibilities of your own role. I have been with Healy Care for almost 3 years now and I work with adults who have mental health problems such as schizophrenia who live in an assisted care home. My job title is Mental Health Support Worker and my role is to ensure the adults within the home receive support in their day to day lives with things such as cooking and cleaning, as well as helping them achieve more independence in the community. Identify the standards that influence the way the role is carried
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