1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
This essay will focus on inter-professional working in health and social care delivery. The history of inter-professional working will be explored. The nature and types of evidence underpinning inter-professional working focusing on the practice area of protection of vulnerable adults will be discussed. The range of factors that promote and create barriers to inter-professional working will be discussed. The implications of this essay will be discussed in relation to my future practice as a qualified Social Worker as a member of an inter-professional team.
501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
| Communication in Health and Social Care Organisations. | | | |Learning outcome 1.1-1.4 | | | |Group #29 | |Velova Lissette Gumbs | |ID #P1005006 | | | Every human being communicates. Communication is a vital part of the Health and Social Care organisation. In this essay we will explore the relevant theories of communication, the use of communication skills, methods of handling inappropriate interpersonal communication between individuals and analyse the strategies used to support service users with specific communication needs who will at one time or another will access the Health and Social Care organisation. The Health and Social Care organisation has four related theories, which are used by care professionals.
They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on. Communication between care providers and care users Health care professionals can communicate with service users frequently in a variety of ways. These could could be formal or informal. If communication is not understood by the the service user it can make them feel as though their concerns are not being treated properly and that they are not receiving the quality of treatment they would like. Therefore it is absolutely essential that the the communication between care providers and receivers is of good quality.
The two main counselling approaches that will be discussed are Psychodynamic and Humanistic, including the theoretical principles that underpin both approaches. It is important to acknowledge that all counselling approaches agree that the core conditions are essential as the basis for any approach: incongruence, unconditional positive regard, and empathy. The theoretical principles that define the Humanistic counselling approach is in essence a positive view of human nature and believes that humans have an inbuilt ability to develop and reach their full potential, and promotes personal growth. In order for a Humanistic approach to be successful then the quality of the relationship between the counsellor and client is of paramount importance, all the core conditions, warmth, empathy and congruence should be displayed by the counsellor. This approach encompasses the view that people are trustworthy, are unique as individuals and have their own realities.
1.1 Identify different reasons why people communicate. People communicate in order to share information with each other, we can communicate through speech, body language or even sign language; all these are designed to help us share our ideas and opinions, express our feelings, socialise with each other and live as a member of the community who can express their personal outlook on life with others. 1.2 Explain how effective communication affects all aspects of own work Service users communicate their needs and wishes with the care assistant so in order to provide self centered care, it is vital for communication to be affective. Some service users might struggle to express their needs however it is important to maintain the communication standards by for example using visual aids or other appropriate tools. This will allow service users to make informed choices regarding their care based on the options available 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
In this assignment I will be going to explain the factors which can impact upon effective communication and interpersonal interaction and discuss the importance of communication in a health and social care settings. I will outline different theories of communication and link these theories to communication and its effectiveness. Communication is a process that involves the exchange of information, thoughts, ideas and emotions. There are many ways of communicating and this can be done verbally and non-verbally. We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge.
The sender of the messages and the receiver must have some common understanding for the information to be understood and have an effect. This paper will discuss the health care communication with other health professionals and clients, its effects on clients’ health and outcomes, and the principles of therapeutic communication. Health Care Communication Definition As Office of Disease Prevention and Health Promotion in the United States describes (2013), “Health communication is the study and use of communication strategies to inform and influence individual and community decisions that affect health. It links the fields of communication and health and is increasingly recognized as a necessary element of efforts to improve personal and public health.” During the health care communication the information shared relates to individual and community health issues, and it should serve the purpose of informing, educating, supporting, and influencing behavior eventually to improve health results. Health care communication uses many channels: TV shows and advertising, health related magazines, journals, websites, but probably the most influential on a person’s health is a person to person communication, which happens between health care providers and clients.
PURPOSE OF THE UNIT Effective health and social care practice recognises and adapts to society and the needs of individuals within it. British society is extremely diverse, it is essential that service providers acknowledge this in order to gain an understanding of the implications of diversity in terms of equality and individual rights. This unit will help the learner to establish this understanding by focussing on issues of discrimination and discriminatory practice. The effects of discriminatory practice will be explored and the potential impact upon people who use services. Strategies used to promote anti-discriminatory practice will be addressed in terms of the role of legislation, codes of practice and working procedures in providing appropriate standards of support and care.