How can employees become engaged in a downturn economy?
Andrea Pellarin - 1281556
Submitted in partial fulfilment of the MA in Business Studies,
Liverpool John Moores University.
Dublin Business School
Supervisor: Patrick O’Callaghan
3rd September 2010
Word count: 20,607
I declare that all the work in this dissertation is entirely my own unless the words have been
placed in inverted commas and referenced with the original source. Furthermore, texts cited
are referenced as such, and placed in the reference section. A full reference section is included
within this thesis.
No part of this work has been previously submitted for assessment, in any form, either at
Dublin Business School or any other academic institution.
Date: 03rd September 2010
Table of contents
Conclusions and recommendations
CHAPTER 1: INTRODUCTION
CHAPTER 2: LITERATURE REVIEW
I. Employee perspective
Definition of Engagement
The Level of Salary
Opportunities for growth and Knowledge acquisition
A Supportive Environment
Theoretical model hypotheses addressing employees sample perspectives
II. Manager perspective
A. An Irish Perspective
B. Leadership theories
Fiedler’s Contingency model
The Hersey-Blanchard Model of Leadership
Tannenbaum and Schmidt’s Leadership Continuum
C. Today’s challenges
The importance of being a “multiplier”
The state of employee engagement
D. Extended Qualitative Research Hypotheses
CHAPTER 3: RESEARCH METHODOLOGY
Proposed Approach to Primary Research Examining Employee Perspective
Proposed Approach to Primary Research Examining Manager...