Some of the stage one exploring skills include; Open ended questioning, silences, focusing, empathy, paraphrasing, structuring and summarising. Stage two is about Helping the client Establish Aims and Goals.The primary purpose being to facilitate the client in developing an objective understanding of their situation. Here the helper/listener assists the client/speaker explore their options and possible goals. By establishing what the client/speaker really wants and needs they are then encouraged to consider new perspectives and possibilities auctioning those that are realistic. By assisting the client/speaker to develop rational decision making process they can then go on to make decisions and deal with situations themselves as they arise.
This environment could be achieved when being in a relationship with a person who was very understanding, accepting and genuine. Risk taking can be part of a person centred approach as we would choose to use positive and informed risk taking which would involve building a positive view of the individual, and seeking to learn what a persons skills are and what people like about them. In person centred thinking we also explore the consequences of not taking the risk so that these may be balanced against the consequences of taking the risk. Using an individuals care plan contributes to working in a person centred way as this would be constructed by the client with the support of the care worker so that the client has full control, instead of the support plan being made by the care worker so the client feels as if they have no control of their recovery. Work in a person centred way In order to find out the history, preferences, wishes and needs of an individual I would refer to any previous files held with regards to that person, as well as discussing directly with the client what the preferenes etc.
A further element is the managerial or normative aspect of supervision and this could explained to some extent as maintaining standards.An awareness of the need to keep up with CPD, personal blind spots and prejudices that affect the the way how both trainee and counselor look at themselves which in turn influence how they see others and the way how they work, so the requirement to contiunaly learn about oneself increases knowledge and understanding which is vitaly important for personal development and growth that will enevitbly enhance thier work with clients. Casework supervision plays an important role as it provides support for the student or practising counselor.They have an
Lisa Palmer Principles of communication in adult social care settings. Unit 301 Understand why effective communication is important in adult social care settings. 1.1 – Identify reasons people communicate: People communicate for all different reasons this can be to express emotions such as: • Fear • Anger • Pain • Joy • Love People also communicate to get views, wishes and information across to others for all kinds of reasons. Sometimes this can be very important– even lifesaving in the case of an emergency. Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires.
Unit 4222-301 promote communication in health, social care or children’s and young people setting (shc 31) Outcomes 1 understand why effective communication is important in the work setting. 1.1 People communicate to: Share thoughts and ideas- When our clients share thoughts and ideas they are being given the chance to express themselves freely. Our clients will have ideas and thoughts that they need to share by doing this they are able to grow in confidence and self-esteem; we should always listen to a client’s ideas even if they are incorrect as this will encourage a service to share further ideas and thoughts. * Feedback and reflection encourages mental stimulation * Track development * Diagnose problems early * Express needs and feelings * Gain reassurance and acknowledgement * To express needs and wishes * To gain and to share ideas and information * To reassure * To express feelings and/or concerns * To build relationships and socialise * To ask questions * To share experiences 1.2 Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children.
It is easy to imagine how a young person’s needs and wishes might be lost when so many people are responsible for fulfilling the parental role. It is essential that the young person’s opinions are respected by the supporting adults and that their views are expressed and taken into account regardless of age. It is also important that you are able to facilitate the communication of the service users wants, needs and wishes to other professionals within the care setting. Communication is not just about the words that you use but also your manner of speaking, body language and above all the effectiveness with which you listen. To communicate effectively you need to take account of culture and context, for example when English is an additional language.
Effective communication helps care workers to give and receive information of the individuals care and welling being. It enables care workers to express understanding, support, trust and acceptance towards the clients. Effective communication also helps care workers to identify and support individual’s abilities and reduce dependency. Physical needs, care workers need to look for physical needs which involve pain, cold, hunger etc. Emotional needs, care workers need to help the client feel safe, poor communication may make the client feel threatened.
Unit 4222-324 Support individuals with specific communication needs (HSC 3029) Assessment Criteria Outcome 1 Understand specific communication needs and factors affecting them The learner can: explain the importance of meeting an individual’s communication needs Meeting an individual’s communication needs is vital to provide the best possible care you can by enabling the individual to express wants and needs, to understand and respect their desires and decisions, to both understand and be understood when relaying information. To promote social interaction and emotional wellbeing 2. explain how own role and practice can impact on communication with an individual who has specific communication needs By following procedure and working as trained within my role I can assess the specific communication needs of an individual and use different methods and techniques to communicate effectively. Eg hand gestures, picture card, speaking slowly and clearly. 3. analyse features of the environment that may help or hinder communication High noise and activity levels can impair effective communication. High activity can be distracting and can take focus away from the information being relayed.
Essentially, courage is strengthened with confidence in self and nothing can be achieved without courage. In my opinion, both empathy and sincerity are two of the most important qualities to have within a counselling relationship. Empathy can be defined as understanding a client’s problem from the client’s perspective and being in the client’s shoes and understanding the client’s frame of reference. Trust is built on the ability of the counsellor acknowledging what the client is saying by using empathic responses, e.g. The client says “I don’t know what is happening” with the counsellor responding “you seem to feel confused.
Barker (2003), defined empathy as “the act of perceiving, understanding, experiencing, and responding to the emotional state and ideas of another person” (p.141). Being able to understand, interpret and respond to the emotions of service users feelings, can be beneficial in achieving improved outcomes. Just as important as empathy is the ability to remain objective. Clients need social workers to keep a level head in order to help them deal with their difficult situations. Personal feelings cannot override the ability to make impartial, informed decisions on behalf of users.