Hospitality Business Development

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In this essay, the strategic business environment need to be evaluated, it includes macro and micro environment. Then, the impact of the hospitality business performance should be analyzed. Based on the environment analysis, the company manager may know what opportunities and threats are existing. Besides, the company management can then know what they are developing for, and what they will face when developing. For discussing the macro environment, PEST and 5 forces framework will be used to analyze the chosen industry. Therefore, evaluating strategic business environment is very important, it can analyze the company development is on a right direction or not. The chosen example of this essay is theme park. Secondary research will only be used in this essay, because there are much more useful information and some theories are needed for referencing, like, journals textbooks and websites. Websites like Ocean Park or Hong Kong Disneyland official websites and government websites to find some useful data, such as the rate of visitors before and after implementing the Individual Visit Scheme. Furthermore, academic journals are chosen because the journals are published periodically and those information is the most updated. For the textbooks, there are some theories are necessary like PEST and 5 forces in this essay. Hospitality business development is defined as the process by which an organization uses external, internal or joint resources to improve the performance through different ways. They are modifying the attributes and features of the current products and services, developing new products and services in both existing or new market, and having partnership or strategic alliances to enter new markets. Moreover, having hospitality business development is very important because it can improve market share so as to become globalization, like McDonald and

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