Zinn’s Burgers and Pizza This report is intended to identify and provide an understanding on how to further improve Ottershaw branch of Zinn’s Burgers and Pizza, as requested by Chris Pike (Manager). Part (a) I’ve identified the following problems from the case study: • Late closing hours, 3am • Age of employees at supervisory role i.e. Night Managers i. Night managers were usually the same age as or younger than some of the other employees (Assignment booklet, p.14) • High turnover of staff • Lack of training i. “night managers do not receive any formal training for this role” (Assignment booklet, p.13) • Employees attitude and behaviour i.
The article, "The battle against fast food begins in the home" by Daniel Weintraub, explains how people are blaming McDonalds and other fast food restaurants such as Burger King, Kentucky Fried Chicken, Starbucks, and Pizza Hut for their obesity. The author disagrees with the blaming that people are doing. I also disagree. People are blaming and sueing the fast food restaurants for the decision they have made of being unhealthy. They are making comments such as, "The problem of obesity is so staggering, so out of control, that we have to do something."
Company Q should survey customers and meet their requests at an affordable price. They should also reopen stores even at the risk of losing money in areas that will make it convenient for customers to shop. These actions will increase customer satisfaction and ultimately increase profits. Next, Company Q needs to give
In the service sectors, the cost saving from offshoring enables companies to create new service lines, many of which had been deferred for want of investment. New services increase customer satisfaction and become new revenue streams, as well as growth paths for companies. The geographic nature of offshoring brings its own advantages. It helps the company expand its reach, thereby helping the company grow. This growth mitigates any negative effects of offshoring.
If an employee can improve their output they earn eventually more money. In addition, are many people prefer a job that has variety and change. For this group of people, a business environment where there is continuous improvement is more attractive and more likely to result in job satisfaction. 2. Describe at least two ways of improving your performance at work.
Brooke Jacobsen Susan Carder MKT 333 13 September 2015 Case Study #1 In-N-Out Burger Questions: 1. Why do some business analysts say that In-N-Out's business model is "counter intuitive"? In-N-Out is counter intuitive because it’s not like most fast food restaurants. First off it is not a franchise like most places for example, McDonald’s, Taco Bell, and Wendy’s. It is Family owned.
As said in the textbook job satisfaction has a direct affect on customer satisfaction and the profitability of a company so if Foreman’s course can do what is pledges then it could have a positive effect on Albertsons profitability. 2. Positive worker attitudes have a large effect on the success of a business. Workers who come to work happy will work harder and do more to improve the company because they feel connected and pleased with their job. If a worker is not happy with their job they will not feel the need, or want to put in the extra effort to try and improve the areas of the company that need improvement.
They’re able to monitor and track the productivity within the supply chain allowing them to increase productivity in the sectors they feel necessary which leads them to processing more efficiently and effectively; which in results brings in more revenue to the company allowing them compete by investing more money not within the company but also within the future technology for the company. Having RFID allows Boeing to reduce cost within the company by not misplacing, losing their products within the shipment off flyable and non-flyable goods. By having products or shipments off thousands off dollar not being misplaced allows the company to save and reduce cost in that portion of the company. As well as, biggest advantage in reducing cost would be the time spent on looking for lost or misplaced parts. People tend to state “Time is money”, by having the RFID implemented for the company, reducing time spent searching on the misplaced parts could help them replace their time in doing something more productive for the company.
It usually focuses on the touch points we have with customers and prioritize, control, & isolate it. Moreover, our touch points include; Sales process, Giving clear understanding, & Contact Center. To begin with, Sales process; our company to confirm that customers feel comfortable with their decisions to purchase the product. We do that to brand them feel that they have the last call of buying, and choosing the right product without sensing any regretting. This will sort them texture that they have made an informed and wise decision as it will minimize the buyer’s remorse that customers usually feel at certain point or another.
Enabling business to reduce cash-to-cash cycle time. Improve customer experience by giving more traction on product lead time leading to higher customer satisfaction. Additionally, ERP improves managing customer information to meet customer requirements and delivery promises. ERP system also provides the ability