How is management of a timeshare different from management of traditional hotels? Be specific regarding operating procedures and guest characteristics. Chapter 13: 1. Compare and contrast in detail the lodging and facility characteristics of activity-based facilities vs. themed facilities. What geographic areas are most conducive to each?
Asset leverage allows ALL to use their best operational assets to expand their business and improve their market share. Customers are absolutely fundamental to the success of a business. A business without customers is not a proper business I think. Whether you are starting out or have are long established, a lot of time and money is spent trying to gain new customers. It is important to remember that a loyal customer can be just as valuable than new one.
It translated in a great response that generated a higher amount of achievement by the staff than ever before, here we see Security at play since there is a reciprocity (“You take care of me, I take care of you”). At Best Buy, Universalism. Employees are asked to be a part of the solution; it shows appreciation for their contributionsand concern for their welfare. Finally, at Bain, I would say Stimulation – things are on a downswing and you can keep doing the same thing or do as Steve Ellis did and take on the challenge finding ways to expand while others contract. Self-Direction is also driving his behavior as he is creative about finding ways to use up and coming talent while also recruiting veterans to a new field.
Many interesting points were raised during this discussion and it was enjoyable to read about different views others had. A common theme was caring about customer satisfaction, this can be through either the quality of the product the business is serving or the service that employees are giving directly to customers. Another common point was marketing; marketing fits well within the customer category as this will bring in customers old and new and keep them interested in the business. One point that was not discussed in the forum that I thought about after was the product or service a business has on offer, without a good product or service there would no business. Business’s also need to make sure that they are marketing their product to the correct target audience, to ensure the best
Acquire or Develop Talent: engaging in an acquired talent strategy shifts the responsibility of employees to human resources department to all managers throughout the organization. The process of attracting and retaining profitable employees is well promoted in the organization so this really increases more competitive relation between firms. But if you refer to the book if the company wants to achieve a full acquisition strategy then Tanglewood is going to have to acquire new talent. This is obviously the best strategy for Tanglewood due to its evident looking at the case. They are some inconsistency in the management styles between the first set of stores and the more recently acquired stores.
It is crucial for Gene One to continue to make collaborate decisions and empower all levels of management. The existing executive management team already has an information-sharing relationship. Expanding that to investors will increase branding and ensure strong public acceptance. This will prepare Gene One for the IPO. Each member of the management team has individual strengths to bring to the table.
Short vs. long-term focus In the case of short or long term focus when it comes to employment, it is my opinion that it depends on what you are looking for. However, it is my opinion that for your particular company a long-term focus would be better of for you guys and will help you grow faster and have a solid and consistent mission throughout your regions. I believe that having a long-term focus and investing in developing your talent will result in having great managers that will pass on the culture of the company to their employees; in whichever store they happen to be placed. Since one of the concerns for both Emerson and Wood was the lost of the company core values as a result of expanding, I believe that having a long term approach to employment will assure that those who stay with the company pass on those values to the next generation of
The process of attracting new customers can be an alarming duty for any business. The frequent shopper program can be a productive implementation for structuring a loyal consumer foundation at Kudler Fine Foods. Rewarding consumers with points to exchange for delightful items will hold customer loyalty. The direct approach developed by KFF should focus on the privacy concerns or legal issues will arise. Making sure that consumers are aware of how ones personal information will be used will keep confusion down.
Competitors – they will be only interested if the Business means “ASDA” is not doing so well as this will mean more business for them , because they are offering the same services within the same area. They can use the financial statement of “ASDA” as a “bench mark” for their own performance. Owners- they are the most important stakeholders, because they have established the business and they devoted a lot of their time for the company success. They are the stakeholders, who have the higher interest for the business to raise on profit and value. Employees and Managers- their interest is that the company provides them with decent live hood.
This leader can multitask and have a connection with employees to make a difference, which is the strength for this approach. The weakness will appear to be off in organizing, but this leader will recognize and make changes accordingly, so the organization is on the right track for success. The example of Herb Kelleher is a prime example of the behavior approach, and Southwest Airlines is a thriving travel business all because he put his employees first, because they can make or break a company’s ongoing prosperous future. Good leaders are made not born (Jago,