High-Performance Human Resource Practices Moderate

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Journal Summary Shaiful Mayudin MC1309MD0029 HIGH-PERFORMANCE HUMAN RESOURCE PRACTICES MODERATE FLIGHT ATTENDANTS’ ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR Author YAN-KAI FU The Purpose of This Research The point in this study was to analyze the immediate impact of organizational duty on the organizational citizenship behaviour (OCB) of flight chaperons utilized by 6 carriers in Taiwan, and to investigate the directing part of high performance human ractices (HRP) at the organizational level. Introduction Flight attendants' emotional responsibility was stronger, they were less averse to show OCB however when the airlines more eagerly embraced high-execution HRP, the flight attendants were more likely to display OCB. Eventually, when the flight attendants esteemed high-execution HRP, the relationship between the flight attendants' organizational commitment and their OCB conduct was more critical. Consistent with the discoveries of Organ and Ryan (1995), job satisfaction and organizational commitment variables are the components identified most essentially to organizational citizenship behavior (OCB). Therefore, in this study, the relationship between flight attendants' organizational commitment and OCB is completely concentrated on. In past studies, analysts have ignored the impacts of high-performance HRP on employees’ attitudes and behaviors. Since they utilized a rearranged singular level structure, their discoveries have approved the impact of the discernments of high-performance HRP on service behavior (Tsaur & Lin, 2004; Zerbe, Dobni, & Harel, 1998). Piccolo and Colquitt (2006) inferred that organizational citizenship behaviour (OCB) implies that representatives present individual interest for organizational profits and that they help the positive qualities and objectives of the association through

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