Studies have shown that the most satisfied customers are the ones that are quick to switch their provider that is why, it is important to focus on customer loyalty than satisfaction. In order to develop loyalty, it is vital for the health care organization to go beyond the expectations. 3. Whenever most medical groups can improve clinical quality, they will move in that direction. The ultimate result would be an improvement in the value they deliver to the patient.
Performance measures indicate where an organization needs to make improvements in order to provide quality care. Consumer/patient satisfaction is the ultimate guide that indicates if an organization’s ongoing QI Plan is effective. One of the driving forces behind management in an organization is the overall basic aspect of performance measures. Quality Improvement process is based on customer/patient satisfaction and measures how the health care organization accommodates or exceeds consumer/patient
Too much grant funding can be a “moral hazard” and a temptation to postpone defining a sustainable financial model, ROI is achieved over time, Engage opinion leaders to build stakeholder support, Listen to your community, Your community will drive the services that the HIE should provide, Technical strategy & deployment follows the Business and Service goals and requirements, Benefits of HIE, Benefits of an HIE, Convergence of Healthcare Delivery and Technology to Speed the Evolution of the Healthcare System. An HIE Provides a vehicle to support improved patient care quality and safety, Provides a mechanism to reduce duplication of services and reduce healthcare costs, Facilitates operational and administrative efficiencies resulting in reduced operational costs, Enables the integration of sick (illness)-care with well-care, Links first-responder teams with trauma care teams, Stimulates consumer education and involvement in their Healthcare process, Promotes transparency of service and
Regulatory Agency Paper May 30, 2012 University of Phoenix Axia Online Introduction: A regulatory agency is a department or division of a government entity, and is focused on setting and enforcing the standards dictated by law in regard to trade issues. In the following assignment, a governmental/regulatory agency that governs/regulates the health care industry or a particular segment of the industry will be identified, then will follow a description of the history of the agency, the source and scope of its authority, its structure, how it carries out its day-to-day responsibilities, and its effects on the health care industry or a particular segment of the industry. Furthermore, the federal government holds the responsibility to ensure
Risk Management and Quality Management Teshiya Camacho HCS/451 December 5, 2012 Mike Anderson Risk Management and Quality Management Questions | Risk Management | Quality Management | How does the leadership and governance of a health care organization influence the development and implementation of risk-management and quality-management policies? | By protecting the company’s assets, this is important for planning and organizing it also helps with preventing any sort of risks that may come about to patients. Also it will emphasize cost effective ways of going about the business. | Ensuring that desired level of quality is brought out and makes sure that all the participants are conducting themselves within the required procedures. This will generate profits due to its cost effective nature.This will also ensures that the public health care organization grows by showing its viability.
A report on Race, Ethnicity, Culture, and Disparities in Health-care provision Introduction Healthcare is a fundamental right for every member of the society and therefore should be emphasized. Every citizen has a right to affordable healthcare and medical provision independent of one’s religion, race, ethnicity, culture, or nationality. In the modern world, healthcare has become one of the most basic needs of an individual that calls for a massive financial and resource investment. In order to increase the productivity of an individual, it is important for the nation to allocate enough resources to the health sector to cater for the diverse health care needs of the society at large. Besides, the provision of healthcare should be made accessible
Training and Education in Health Care Jazmin Ontaneda HCS/341 March 5, 2012 Dorothy Cucinelli Training and Education in Health Care 1.Explain why training and education are vital in health care The health care industry is as diverse as the persons it serves. Constant change in medicines, procedures and mandates cause the need for higher education and continual training. Education and training provide the foundation for a knowledgeable staff. The expectation of life-long change within the health system develops a staff ready for change culminating in adaptation of diverse situations with each individual patient need. Training and education are vital in the healthcare field because it determine the quality of care that each provider or administrator will deliver.
To understand better the evolution of HCIS, this discussion will include a comparison of a contemporary health care facility with one of 20 years ago as well as two major events and technological advances that influenced the evolution of HCIS. Health Care Information Systems According to Wager, Lee, and Glaser, the definition of an HCIS is “an arrangement of information (data), processes, people, and information technology that interact to collect, process, store, and provide as output the information needed to support the health care organization” (2009, p. 88). The two main types of health information systems are administrative and clinical. Administrative systems collect and
Dominic Lombardozzi Health Care and Policy March 19th Projecting the Growth of Health Care Costs “The term “health care” evokes different images in people’s minds. To patients who find a miraculous cure, health care may be almost sacred. For physicians, nurses and other health care professionals it is a compassionate human activity. To hard-nosed economists, health care represents just another exchange of favors embedded in a wider market economy that consists of exchanging favors.” In this article Uwe. E. Reinhardt tackles the misconception of why American health care cost so much.
I have discussed the advantage of the consumer driven health plans. I talked about the advantage and disadvantage of the reforming health care. I believe that the advantages overweight the disadvantages of health care reform. It will allow the uninsured to have health insurance coverage and mandates coverage for all