Health and Social Care Unit 1- P4

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There are numerous strategies that can be used to overcome barriers that affect communication and interpersonal skills; these include both human and technological aids. In this text, I will be explaining these strategies within a health and social care environment and how to overcome them. The first strategy that I will be explaining is staff training and assessments of needs. This barrier is very important within a health and social care environment because without the staff members having all the training they need, they would not know what to do and how to perform their daily duties. If these individuals aren't trained in the sufficient way, then it may well cause some negative matters within their workplace. In addition to this, the communication and interpersonal skills would not be as effective between individuals or groups of individuals because they would not know how to give feedback about the subject of training or anything to do with that matter at hand. Communication is a skill that can be developed with practice. Furthermore, Care professionals should routinely offer training for all staff members. Also, providers can offer formal training for their staff, which they can develop the skills to communicate effectively with their clients or their staff. Care professionals should be able to adequately assess service user’s needs. However, in some cases, specialist training can help users with the needs that they require and to offer and feedback. Training techniques will help staff to address this. An example, of staff training and assessments of needs would be when a resident has fallen over and has grazed their knee from the roughness of the carpet fibres. A nurse has acknowledged this and is trying her best to help the resident. But, the nurse has not received any staff training or assessments of needs, this means that she does not understand what is

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