Unit 201 Outcome 1 understand why communication is important in adult social care settings. 1.1 To express needs, to share ideas and information, to reassure people, express feelings, Build relationships, receive information and instructions, and socialise. 1.2 to ensure that our learners are kept in a safe environment, and staff commutate anything that is important and relevant so we communicate using key things such as, Handover with Colleagues, books staff, message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate if not then you may face conciseness 1.3 Its important to observe individuals reactions when communicating with them as our learners express themselves differently. Those learners that are nonverbal use various methods such as expressions, hand signals etc.
Communication P1: There are many different types of communication like sign language, braille, body language, verbal speech and even facial expressions. Effective communication is a conversation in which the exact meaning of something is understood by the other person. An effective conversation can mean a conversation where something is achieved, or where two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important because it allows the care worker to perform their role effectively. This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds.
501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
Communication is the exchange of ideas, knowledge, information and expression of emotion whether it is verbal, non-verbal or written. I am now going to explain the roles and importance of effective communication and interpersonal interaction shared between service providers and service users. The role of communication is to send and receive messages – the message being sent will be the whole purpose of the conversation. To carry on this conversation it is important that the person you’re talking to understands what you are saying in order to give an appropriate response. There are many different ways in which to communicate, some of them being: speaking, texting, emailing, writing, using objects of reference; signs and symbols.
Effective communication and interpersonal interaction between individuals is important in all situations in society, such as in health and social care settings such as hospitals, nurseries and care homes. Both theories of communication can be taken across into health and social care settings to help communication and interpersonal interaction between health and social care professionals and service users be as effective and as possible. The first theory I will be talking about is the communication cycle which i discussed in P2. The communication cycle is a type of code that requires you figuring out what the other person is trying to say and what their behaviour means. This theory would allow service users and health care professionals to communicate more easily and effectively.
Unit 1 – Developing Effective Communication in Health and Social Care Pass 1 – Explain the role of effective communication and interpersonal interaction in a health and social care context Part 1: One to one communication is the most basic form of communication. It takes place between two individuals. There are said to be three stages in which the communication must flow through for it to be successful. These stages are; (1) a greeting/warm up, (2) the main conversation and exchange of information, and (3) the farewells and winding down. It is important to follow these three stages, particularly when the other person is someone you are not completely familiar with, so that the conversation flows without pauses and gaps and all of the information needed to be conversed is conversed effectively.
Promote Communication in Health, Social Care or Children’s and Young People's Settings – Unit 1/HSC 031 1.1 Different reasons people communicate People use communication for differing reasons but ultimately communication relates to the sharing of information. Through communication people convey their thoughts/ideas, feelings/emotions e.t.c. Communication is essential within the health and social care setting. Staff need to communicate with clients in order to best assess their needs, then plan for and support around them. Staff need to communicate with one another in order that each is aware of the needs of the client group and contributes to providing continuity of care.
Although at times these labels may be accurate, many of us determine early in an interaction or presentation that we don’t understand the subject, don’t like the person, or find lit-tle of interest or importance in the message. We then tune out the speaker and spend our time thinking about other matters. By not listening to the message, we have no way to assess accurately the value of what we might have heard. Barrier Two: Emotionally Resisting Messages. Often we react quickly to emotionally charged words or subjects.
Miscommunication and misunderstanding can result in poor communication. • Clarification If you are not 100% sure you have understood what has been said always politely ask for clarification. Don’t assume you have understood what has been said this can cause frustration. • Check for understanding Frequently check you have understood each other and not assume * Be specific Always be specific with your expectations so you have been understood and what is expected. When completing the first assessment a support plan will be in place and clearly set out any obstacles by doing a risk
Communication is important as we will be engaging in conversation with service users as a health and social care professional to create a comfortable environment to allow the service user to trust and open up to the professional, as well as communicating with colleagues and mangers. What is communication Communication is when we exchange