Health and Social Care Nvq 2, Duty of Care

948 Words4 Pages
Unit H6015474: Introduction to Duty of Care in Health, Social Care or Children’s and Young People’s Settings. Credit Value: 1 this unit must be assessed in accordance with Skills for Care and Development's QCF Assessment Principles. Learning Outcome 1: Understand the implications of duty of care Assessment Criteria 1.1. Define the term ‘duty of care’ 1.2. Describe how the duty of care affects own work role Learning Outcome 2: Understand support available for addressing dilemmas that may arise about duty of care Assessment Criteria 2.1. Describe dilemmas that may arise between the duty of care and an individual’s rights 2.2. Explain where to get additional support and advice about how to resolve such dilemmas Learning Outcome 3: Know how to respond to complaints Assessment Criteria 3.1. Describe how to respond to complaints 3.2. Identify the main points of agreed procedures for handling complaints 3.3. Describe own role in responding to complaints as part of own duty of care 1.1. Define the term ‘duty of care’ To me, the duty of care means having the responsibility of being the care-taker for another person, someone who is too young, old, ill or mentally unfit to care for themselves and requires the assistance from another person. 1.2. Describe how the duty of care affects own work role My duty of care within my work role affects my understanding and discretion techniques as it includes the assistance with personal care/ hygiene (cleanliness), looking out for the safety of my service user, assisting with meals by either providing or helping feed, the mobility/ transportation of the service user and other medical or physical requirements that are needed to ensure day to day basics. 2.1. Describe dilemmas that may arise between the duty of care and an
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