Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
Outcome 1- understand why communication is important in an adult social care setting. 1.1- Identify different reasons why people communicate: There are many different reasons as to why people communicate. We communicate to express and share ideas on a topic,we communicate to show our feeling need and wishes and also our preferences. We have to also communicate to share and gain information while also getting to know one another. 1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions.
Unit 4222-324 - Support individuals with specific communication needs (HSC 3029) Outcome 1 - understand specific communication needs and factors affecting them. 1. Explain the importance of meeting an individual's communication needs. Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carers to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method.
Trust is essential as care staff deal with every part of a service user’s life including very intimate personal care. 2.2. DESCIBE THE FACTORS TO CONSIDER WHEN PROMOTING EFFECTIVE COMMUNICATION The factors to consider when promoting effective communication are as follows : Verbal communication. The tone the volume of your voice would need to be correct to suit individual situations. Also the speed at which you talk is a factor.
The client of human services can be defined by the nature of the problems that exist in their individual, family, or group situation. Those individuals and their problems are the reason human services exist from the start. Problems are a part of everyday life, and they can come and go and be major or minor. In understanding this essential part of human service, the helper can fully understand what exactly can help the client and what helping skills can be utilized. In this paper, I will discuss the range of problems facing these client’s and what skills the helper can use in order to help their client.
The next part of this stage relies on the stakeholders. The public must be aware that there is a problem and if not, awareness must be made for the problem to be effectively resolved. The public is always affected by policy and the lack of having policy. When the
1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs: As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights. 1.3 Analyse features of the environment that may help or hinder communication:
Support Individuals with Specific Communication Needs Explain the importance of meeting an individuals communication needs. Individuals who have learning difficulties or hearing problems need special attention and support to help them express themselves effectively. It is therefore imperative for the carer to know the individual's preferred method of communication. The way you communicate with one person will be different from the way you communicate with another. Likewise, each of them will interact with you in different ways.
301 cert – Principles of communication Its important to encourage communication within work place. This means allowing the individuals to express themselves and understand the communication of others. For this to be effective you must recognise that each person in unique meaning there will be differences in the way each person communicates. There are different influences that affect communication such as cultural differences, language differences. Specific needs such as physical difficulties can influence a person ability to communicate, always be sensitive to the specific needs of the individual so communication is encouraged from the start.
Finally, sometimes having advocates or carers can be a problem if the person addressing the special needs person talks to their advocate rather than them. This can insult the patient, as they may feel undervalued or insulted. Communicating through special needs requires a lot of training in order to communicate successfully with no