They communicate to learn new things and develop learning. People also communicate to discuss a situation, negotiate or make a point. 1.2 Explain how effective communication affects all aspects of own work Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children. Good communication will make carer's more efficient and will enable them to develop their role when working with elderly people with mental illness.
If complaints are not responded to by staff appropriately then the service and the service provider will not improve. 3.2 Identify the main points of agreed procedures for handling complaints All complaints whether the complaint is by the service user or family members are dealt with in the same way. There are important steps to follow when a complaint is made within my establishment. You must listen carefully whilst respecting them and what they are saying, you must be professional at all times and the discussion must be held in a room where
1. Be able to work with individuals to identify their needs and preferences in relation to personal care 1.1-Encourage an individual to communicate their needs, preferences and personal beliefs affecting their personal care The caring environment may involve many different people therefore it is important as a carer you are aware of individuals needs, preferences and personal beliefs. This may involve a service user of a particular culture or someone simply preferring a bath to a shower either way it is good practice to understand the individuals requirements. Carers may experience difficulty understanding an individuals needs perhaps due to the person being unable to communicate. In cases such as this other forms of communication may
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
[01] Introduction to Communication in Health, Social Care or Children’s and Young Peoples [01:1]Understanding Why Communication is important in the work setting Communication within the work place is important for many reasons 1. You need to be able to communicate with clients to understand their needs and requirements in order that you can assist tem with the daily tasks required in each individual case. 2. You need to be able to pass any necessary information on to the correct staff members so that any needs or requests you have become aware of are also known by all other necessary members of the care team so that a good level of continuity in care is maintained [01:2] Be Able To Meet The Communication and language needs wishes and preferences Of an Individual There are many communication barriers that may need to be crossed within the work places here are a few and how I would attempt to bridge those barriers 1. Deafness This can be overcome by the use of sign language or written notes if the client is able to lip read then direct facial contact should always be maintained when having a conversation or when daily chores need to be assessed 2.
Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern. To understand and be understood. 1.2 How effective communication affects all aspects of own work. Effective communication is important to meet the needs of the children. To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us.
Introduction to Communication in Health & Social Care or Children’s and Young People’s Settings Learning Outcomes 1.1 Understand why communication is important in the work setting Effective communication is needed to motivate people and build relationships in Health & Social Care setting. 1.2 Be able to meet the communication needs and language needs, wishes and preferences of individuals Asking whether they or relatives have a particular language need/communication need Reading reports and notes about service user that provide information on speech/language issues, learning difficulties, disabilities – hearing or visual impairment or physical condition – stroke/cleft palate, that may affect their ability to communicate. Being aware that an individual’s culture, ethnicity and nationality effect their language preferences and needs. Observe people who use your setting to see how they use their communication and language skills. Ask Supervisor/Mentor and specialist professionals such as speech and language therapists, occupational therapists and social workers for information, advice and support on how best to communicate with adults who have special communication needs.
EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF OWN WORK. Effective communication skills are vital in care work because they enable care workers to : Understand the needs of others Form relationships with clients Show respect towards clients and other members of staff Meet the clients social, emotional and intellectual needs Knowing how to ask questions effectively Effective communication - keeping in
The client could be someone too old or too young, too ill or mentally unwell to care for himself or herself. The care could include looking after someone’s personal hygiene making them clean. Or it could be meals, safety, transportation and various other medical or physical needs. Describe how the duty of care affects own work role Always acting in the best interests of the client and there care needs. Keeping my knowledge and skills up to date.