Good communication with service users may encourage then to join in activities, which will promote equality and wellbeing within the care setting. The service user may also gain trust and understanding from me communicating well with them, this may mean that they can
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
228 QUESTIONS QCF 1. HOW CAN PARTICIPATING IN GROUP CARE ACTIVITES BENEFIT AN INDIVIDUALS IDENTITY, SELF ESTEEM AND WELL BEING? This may be by prompting one another to do a task, praising one another up and helping one another out which then also makes the other service users to feel good if they can get another person to join in or participate. 2. WHEN MIGHT A GROUP CARE ACTIVITY BE THE BEST WAY TO MEET AN INDIVIDUALS CARE OR SUPPORT NEEDS?
1.1 Evaluate the extent to which the outcomes for a range of individuals conform to contemporary person-centred values and aims using the principles of the active support model. Using the active support model as an approach to supporting means people will be supported in a person centred way through inclusion in everyday activity and by allowing choice and control which conforms to the contemporary person centred values as it allows people to demonstrate their competence or their autonomy in activity through participation on their own terms. By trying activities a person will develop and learn new skills in physical, mental and social contexts. They will be in control of the activities as the person supporting them will be aware of their communications and respect their choices. As people learn they will gain knowledge and experience and with this a person develops confidence in their own abilities and will develop a sense of self worth and wellbeing.
Task B Why is reflective practice important? Reflective practice is important as it allows us to build on our strengths and identify our weaknesses. In doing this we can develop ourselves further and in turn this will reflect on the support we give to our colleagues’ and service users. Also by assessing our actions and judgements we can gain more knowledge and be receptive to different strategies or approaches. Overlooking an event afterwards and questioning yourself not as a criticism but in a way to develop yourself further.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
These negative feelings can also determine how well a person is feeling physically. Having self-esteem can have a positive effect on a person’s well-being. Bx Describe two attitudes or approaches which could promote the well-being of an individual using the service Listen to what the individual has to say. All people have feelings and thoughts and these should be taken into consideration. People have choices and encouraging them to make informed choices gives confidence to make the right decisions for them.
Continually improving and adapting approaches benefits both service users and practitioners, ensuring that each individual needs are catered for. This will also enable you to establish what training or mentoring you need. How can standards be used to help a social care worker reflect on their practice? You need to know the standards to understand what is expected of you as a health and social care worker. Once you know these you will be able to reflect and ensure you are
Unit 4222-301 promote communication in health, social care or children’s and young people setting (shc 31) Outcomes 1 understand why effective communication is important in the work setting. 1.1 People communicate to: Share thoughts and ideas- When our clients share thoughts and ideas they are being given the chance to express themselves freely. Our clients will have ideas and thoughts that they need to share by doing this they are able to grow in confidence and self-esteem; we should always listen to a client’s ideas even if they are incorrect as this will encourage a service to share further ideas and thoughts. * Feedback and reflection encourages mental stimulation * Track development * Diagnose problems early * Express needs and feelings * Gain reassurance and acknowledgement * To express needs and wishes * To gain and to share ideas and information * To reassure * To express feelings and/or concerns * To build relationships and socialise * To ask questions * To share experiences 1.2 Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children.
Unit 201. Outcome 1. People often communicate so they can develop and maintain positive working relationships with family and friends of a person who may be using their services. For people who are using a service they communication so they can express their wants and needs so they can be met. We all also need to do develop and maintain positive working relationships with colleagues and professionals who have contact with the service that you are a part of.