Health and Social Care Essay

1803 WordsDec 14, 20138 Pages
| |health and social care | | | |1.2 Use communication skills in a health and social care context | | |1.3 Review methods of dealing with inappropriate interpersonal communication between individuals | | |in health and social care settings | | |1.4 Analyse the use of strategies to support users of health and social care services with | | |specific communication needs | |L2. Understand how various factors |2.1 Explain how the communication process is influenced by values and cultural factors | |influence the | | |communication process in health and | | |social | | |care | | | |2.2 Explain how legislation, charters and codes of practice impact on the communication process in| | |health and social care | | |2.3 Analyse the effectiveness of

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