If a doctor or nurse requires a chaperone, in the first instance, another clinical member of staff is asked for. If they are unavailable, then a member of reception is asked to chaperone. A chaperone should always be offered where necessary and in every instance it should be logged on the patients’ record if a chaperone was present, who it was, or that a chaperone was offered and declined. In an ideal world, a chaperone would be available any time a health care professional was required to carry out an examination, but this would not be cost effective as another member of staff would have to be hired to be on stand-by all day every day in case they were needed to chaperone, and very often a chaperone is declined by the patient which would waste these expensive resources. Since working through the PRP course and reading in the PRP Handbook Part One about chaperoning, I have spoken to my Practice Manager about how I can actively help to make staff aware of what being a chaperone requires and how I can make patients realise that a chaperone is available to them.
The biggest area for quality improvement in the scenario will focus on improvement for the patient. Areas that are lacking and can use improvement for this aspect are: systems that affect the patient, patient safety, and coordination of care. In the scenario listed patients are not being brought down on time for their therapies which in turn is affecting their quality of care by not receiving the utmost care. This could be due to a lack of communication between staff in the facility and could be improved with better provisions or more staff in place. Patient satisfaction is also being compromised due to these issues affecting therapy.
Chapter 2: Case Assignment Saint Leo University Mark Pate July 5, 2014 The potential problems that the Interwest Healthcare CEO, Cynthia Manzoni have many constraints and not a lot of opportunities. The potential source of the problem or problems can be from many different sources. These potential problems can be caused by the firm’s management information system, lack of training for hospital staff, hospital staff time constraints, and motivation for hospital staff to enter data correctly. Whatever the potential problem is for the date input not being completed, it would be very important to analyze the complaints of both sides. It is important to analyze the different dynamics to these potential problems.
Every health worker has a duty of care not just to clients but to themselves and work colleagues. If I had concerns about a client’s needs not being met I would inform my manager who could investigate the problem. By documenting my concerns and keep a copy for my own records I see this as part of my own work role. If I feel nothing has been done, I would have to go higher. I believe if you have not been trained in a specific instruction given, you should make it clear you’re unable to do this safely.
In nursing we approach problems with the understanding of advocating for our patients’ rights, benevolence and non-maleficence. However there are consequences when we analyze own our values of what we would want or believe to be religiously valuable. The benefits of assisting the patient in what they want outweigh the risks of not assisting them. Health care providers must provide a service in which the patient seeks to be beneficial to them. History has proven that people want assistance in ending their life because their quality of life is no longer viable.
No matter how you look at it the upper classes do not need healthcare reform. Healthcare reform is for the masses of middle and lower class people who can not afford to have good healthcare or have pre-existing conditions and cannot get healthcare because of them. The goals of reform are to cut medical costs, promote preventive medicine, and improve primary care. All of these things can also be heard when you turn on the television and a Kaiser Permanente commercial comes on. Everyone knows how good of a company they are.
Unit- HSC025 1.1 Explain how a working relationship is different from a personal relationship. A working relationship is different from a personal relationship in many ways. In a working relationship, although you may gain a friendship, you must always remain professional. In a health and social care setting, you have to put the needs of the service user first, professionalism should be maintained at all times, so although you may not necessarily get on well with a colleague you must still keep a good working relationship. If you have a disagreement with a colleague, this would have to be resolved in a calm and professional manner, not letting feelings cloud your judgement.
For example information should not be given out to anyone who isn’t involved. Staff must get the consent of anyone’s information they need to share. Staff needs to make sure that the correct information is accessible for those who need to know, it is important. Legal requirements and codes of practice are also beneficial as they help keep a balanced relationship between the workers and service users. They also may obstruct the amount of support given to a specific client and this could be due to health and safety or not meeting the legal
1.2 Explain how duty of care contributes to the safeguarding or protection of individuals Where anyone needs care and suppport it unfortunately leaves them more vulnerable to exploitation, abuse and neglect, as health care assistants, as well a managers and company directors, it is our job to ensure that the vulnerabilities are not exploited. The main safeguarding aspects of duty of care when working with individuals in health and social care settings are as follows:- Principle of safeguarding A) Recognise and meet physical, emotional and psychological needs. Duty of care action 1) know what is required for health and wellbeing. 2) observe and record physical, behavioural and psychological indicators that show a person is well. 3) work with other colleagues and also relatives.
As workers in the health and social care industry, concept of the duty of care affects us in various ways some of which are listed below;- * We have to be accountable for your own actions whilst working on duty. It is important that you are honest at all times particularly if something happens * Person centred care must be implemented whenever possible and needed when supporting our clients – not doing so could be deemed as abuse. * To ensure that we perform task for which we have adequate training and qualified to do – we must not undertake duties that we are not trained for even if we are asked by someone to so .There is no support or back up for us if something goes wrong and may cause potential harm to others . * companies policies and procedures must be followed at all times in relation to the law and not comprising my job role * We must also use the available channel of reporting such as whistleblowing to reporting concerns when we witnessed bad practises and practises that do not