(2012) suggests that the contract necessary to form a physician-patient relationship can be either express (as when you fill out financial responsibilities forms at the doctors’ office) or implied. In the absence of a contact between the physician and patient the Good Samaritan Statue comes into play. The Good Samaritan Statue is a law that protects physicians or other citizens that provides immunity against liability in the case of an emergency situation. Ludwig, M (1998) suggests in order for the physician to make accurate diagnosis and provide optimal treatment recommendations, the patient must be able to communicate all relevant information. “This duty is based on accepted codes of professional ethics which recognize the special nature of these medical relationships” (Ludwig, M. 1998).
To make improvements, an organization needs to understand its own delivery system and key processes. A health care delivery system consists of resources, activities, and results; these key components are also called inputs, processes, and outputs/outcomes. Activities or processes within a health care organization contain two major components: 1) what is done (what care is provided), and 2) how it is done (when, where, and by whom care is delivered). Improvement can be achieved by addressing either component; however, the greatest impact for QI is when both are addressed at the same time (Services, 2011). The biggest area for quality improvement in the scenario will focus on improvement for the patient.
The delivery of the organization’s products and services is of key concern in Quality Improvement plan and aligning these strategies to the goal and mission of the organization. This paper will attempt to look at the Quality Improvement plan for The Reynolds Community Army Hospital. Structure Elements of a Quality Plan According to Persse, (2006), a QI plan will always have the following elements: definition of how the management intends to approach the issue of quality and the deliverables which must be accomplished over a given period of time. These deliverables must be inclusive of goals for the organization. The mission of the organization must be precise and must emphasize on the need for all the employees to identify with it.
Strategic planning: a challenge in healthcare administration Mary Luz Ramirez Strategic planning: a challenge in healthcare administration Strategic planning is the design, development and implementation of operational plans by the organizations, with the intention of achieving objectives and goals. These plans can be short, medium or long term. (Team FME., 2013). According to Buchbinder, & Shanks, (2012):” strategic planning is the process of identifying a desired future state for an organization and a means to achieve it”. Before implementing a strategic planning program is necessary that all the organization’s members will be involved in it to have the desire to fulfill the goals to be achieved.
That’s why it starts each innovation effort by developing a clear understanding of what a customer wants whether that customer is a consumer, a benefits manager, or a clinician. To do this, the innovation team speaks directly with customers, gathers secondary research and feedback from sales support, and conducts surveys and other information gathering approaches as needed. To get a sense of where consumer expectations will be for health insurance two to three years down the road, Aetna keeps its eye on industries like retail and financial services that tend to set the bar for customer experience excellence. Aetna invests in technology that fosters an innovation community. “Because Aetna wants to make innovation a pervasive part of its strategy, the company invested in a collaboration platform from BrainBank that lets it extends its innovation community across the entire company” (Aetna, 2012).
We have to prioritize the treatment for the patient according to his or her condition. When we work under the hospital’s policies and protocols, it helps health care personnel to stay within their professional boundary and prevent from potential risks. During patient care; after we obtain information about critical situations, which we have to respond to it very quickly, and cautiously. Every second is important for the best outcome of the patient during critical situations. Sometimes, it is very difficult to deal with some situations, but we can always get help, support, and guidance from our coworkers and superior health people.
A management team from the hospital is assembled to determine consensus based standards for the organization as well as the specific department. According to HIPAA watch (2002), many institutions find it beneficial to put people on work groups, have them consider possible risks after a breach, and then find ways to mitigate those risks. Often times there are good privacy policies in place at the hospitals, but they just aren't written down. Meeting in larger groups makes it easier to share best practices and determine a set course of action for the entire organization. This
The team must determine and agree upon what changes it is seeking. These changes should be time-specific and measurable and define which patients will be affected (“Institute for Healthcare Improvement,” n.d.). How will we know that a change is an improvement? The team needs to establish measures that will reveal if a specific change leads to an improvement ((“Institute for Healthcare Improvement,” n.d.). What changes can we make that will result in improvement?
The global concepts of communication and empowerment are the centerpieces of the new organizational structure. The analysis also examines individual and unit performance expectations that must be maintained or improved during the process. The key to effective leadership is communication skills. The success or failure of the acquisition pivots around management effectively communicating directives and initiatives that will form the foundation of the new organization. A Leadership Plan for the Merger/Acquisition The success or failure of a merger or acquisition depends on the skill and integrity of the organizations’ leaders.
Roles and Functions of Health Care Managers Rechanda Primas HCS 325 December 12, 2011 Stephanie McCrary Roles and Functions of Health Care Managers In today’s lifestyle, health care managers are very important to ensure that each office runs effectively, efficiently, and productively. The most important role and function that a health care manager should possess is the ability to plan. According to the reading, “planning is the process of setting performance objectives and determining what action should be taken to accomplish them. Through planning, a manager is able to identify desired work results, make decisions, and lay the path for others to achieve the results” (Lombardi, eBooks Collections) Planning is crucial because it allows the overall team to be prepared in the event that changes need to occur. If the health care manager has the ability to plan, then the changes won’t come as a drastic occurrence that would otherwise lead to bigger problems.