How might cultural differences influence communication? All of these will determine how effective the communication is in a health care setting. Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended. The goals of effective communication include creating a common perception, changing behaviors and acquiring information.
Communication is needed for people to keep in contact with family/friends, either verbally, letters/email or face to face contact. To arrange everyday activities we need to communicate. We need this form of communication to enable us organise around the individual and their choices, so that they can choose to like or dislike a person. Any changes in care plans are passed over to all staff, in order for staff to have a consistent approach with all service users. Any medical changes must be documented on a record sheet, marked on the meds chart, and passed over by hand in the communication book.
For example in a hospital setting once a patient has come out of a big operation a staff member should be able to effectively communicate with them and inform them of all the information that is needed to be given to them. Translators should also be part of any health and social care organisations or easily contacted. All the rights of individuals are included within the Humans Right Act (1998) and they should be applied to the fullest with no contradictory. In this assignment I will be discussing the difficulties that may arise when implementing anti discriminatory practice in health and social care settings. There are
Explain how own role fits within the delivery of the service provider (3.1) a) Communicating promptly with the service user, other colleagues and my employer to coordinate care of patients as allowed by regulations. Information systems should be accessible and allow easy exchange of data in a confidential and responsible manner. b) Making sure patient’s advance directives are identified and utilized c) Assists patients and, where appropriate, encourages self care and self management of self-limiting conditions through good interaction d) Provide quality services in the most effective manner consistent with the best interest and convenience of the patient e) Help to maintain a unified, common, clear medical history and record of patient. Explain the effect of own role on service provision (3.2) i. Reduction in work load for Nurses.
Hence with the EMR in one place everyone can locate the information, such as prescription records and patient financial accounts, and immunization records, just, to mention a few. Therefore, everyone needs to be in agreement when choosing an up-to-date IT system, and which will deliver immediate client records. Moreover, deciding which vendor is vital to the choice and the cost of maintaining the system (Shachak, Hadas-dayagi, Ziv, & Reis, 2009). In addition, a health care
These resources could be conference lines, conference rooms, people or equipment. Organizing resources could mean the difference between having enough staff to take more patients or having to defer patients to another facility. Managers also lead their staff in the direction of the organization mission, providing guidance to their direct reports, as well as valuable input to their peers with regard to their respective expertise. Managers control to ensure that resources that will best fit the need are placed appropriately and continue to operate correctly and efficiently. “On a daily basis, health care managers must recognize performance problems, and opportunities, make good decisions, and take appropriate action” (Lombardi & Schermerhorn, 2007. p. 16).
Therapeutic Communication in Healthcare There are many types of communication carried on everyday: social, visual communication, non-verbal, and therapeutic communication. For nurses and other members of the healthcare team, therapeutic communication is conversation with a rationale or purpose. The goal of therapeutic communication can be to gather information or to share information, however in the healthcare setting it is always client focused. Potter and Perry (2009) define therapeutic communication as techniques that are “specific responses that encourage the expression of feelings and ideas and convey acceptance and respect” (p. 352). There are a number of key points and techniques that involve therapeutic communication and can make communication more effective.
The relationship will be examined for in regards to conflict avoidance, how to work as a team and collaborate with other departments, and ways to improve the process. The effect of interdisciplinary relationships on the organization, patients, and stakeholders will be presented. Collaboration for Quality Outcomes “Collaboration in health care is defined as health care professionals assuming complementary roles and cooperatively working together, sharing responsibility for problem-solving and making decisions to formulate and carry out plans for patient care” (Jennings, 2008, p. 5). Health care organizations are dependent upon the effective communication amongst the departments to ensure organizational objectives are being met. Long term care environments employ a multidisciplinary approach to resident care plans to ensure their needs are being met.
Ethical Issues in Healthcare Healthcare ethics involves making well researched and considerate decisions about medical treatments, while taking into consideration a patient's beliefs and wishes regarding all aspects of their health. The healthcare industry, above any other, has a high regard for the issues surrounding the welfare of their clientele: their patients. I will be writing about HIPPA laws, confidentiality, the efficiency and cost of information systems, and safeguarding patient data. I chose this topic “Ethical Issues in Healthcare” because I currently work in the health care field and I’m interested in learning more about the topic and about how it affects patient rights as well as the hospital. Computer-based information and communication technologies continue to transform the delivery of healthcare.
Selecting the appropriate system structure for disease classification related to reimbursement and epidemiological data is vital to all health care settings from hospital to physician and all other clinicians to ensure proper reimbursement and data storage. With value based purchasing of quality health care service providers need to know the health of the population they serve and a disease classification system is what it