Organizing Paper Jennifer Howell October 24, 2010 MGT/330 Richard Rignall Organizing Paper In this paper the evaluating function of management for “Disneyland” in the areas of human resources and knowledge will be discussed. The effectiveness and efficiency in the management function in the areas of human resources and technology are excellent. Examples have been listed in the paper to support these beliefs. Human Resources Human resources deal with many different specialized sections within Disneyland to keep the company running successfully. Human resources hires people with the appropriate skills to fill each specialized area.
For example, Wal-Mart’s promise is “Always low prices”, Disney theme parks promise to “make dreams come true”. It is known by successful companies that market share and profits will increase if they take care of their customers. In the new sense, marketing is about satisfying customer needs. Marketing can be defined as the process of creating value for customers and building strong customer relationships and in return capturing value from customers. 1.2.
So think about it if a customer is satisfied that means that effort is being made to consistently innovate. Customers do not like to be bored, they seek newness, what’s economical, and what suits them. Determining how well a company can cope with these demands, will be proven through the success of the company. It will show if there are a repeat of customers. Customer satisfaction is filled with tons of responsibilities which consist of plenty of cost.
Keep the whistle included but add a separate replacement Any solution that we choose should consider the highest customer satisfaction and thus provide our customers with the care, consideration, and ultimately value that they have come to rely on our company to provide. It should consider our business and shareholders and minimize the total cost to the company. I will talk about each option separately before my final recommendation. To remake the toy that has failed standards and repackage the whole collection, would provide our customer with what they ordered and keep intact the current relationship. On the down side, it is a significant enterprise and would cost a great amount of labor and time.
End Vision First, I think that implementing a good management plan by the upper level management is very important for KFF’s to succeed as a company. Having a replacement inventory coordinator who purchases the best possible products for all three stores, Also, having a person who controls the accounts payable, receivables, and finances that coordinate all vendors get paid on time will allow Kathy Kudler to focus more on duties that need more attention. For instance, implement a better website for the business will give better benefits to customer, therefore, sells will increase. The company needs to understand the difference between having a website and having an effective website. The website that is in place in KFF only displays the goods and services.
It is important to note that all of the founders would need to be well informed and kept satisfied with the decisions as you are the key players in any choices related to Original Travel. ii. Customers (External Stake holders) Customer and clients of original travel have one primary concern which is getting the highest quality of service for their money. They would have a high level of power, yet a low level of interest. If you choose to merge it would be good for customers and clients as they will have a variety of holidays to choose from.
Set a pace of growth that will be sustainable, that will not rock the company to the core and in process set it back. BKD has learned this lesson from previous experience that put them in bankruptcy court. While implementing changes that will allow BKD to grow, the change managers and other managers within the company are setting a sustainable pace, one that the associates can grasp the change before others are thrown at them. Change is a way of life in the BKD organization, one that all associates strive to make a better place not only to work but to live. The vision and mission of the company are important components of any change that is implemented and by keeping them in mind, will allow the company to achieve the goal of being the leader in health and wellness for the
Texas Roadhouse Won’t Scrimp on Making Employees Happy Toni Rosier Strayer University August 26, 2012 “If we take care of our employees, they will take care of our customers” is a common phrase. In your experience, is it actually practiced or is it just a cliché on the wall? Discuss the implications of your answer. It is my belief that energy both positive and negative is transferred from one person to the next. If we as an employer create positive energized environments, that positive experience will pass along to our customer base.
You may not be able to offer or afford the low prices that the corporate chain store can charge or offer. By providing excellent customer service you can offset the effect of higher prices by offering a better customer service experience . to manage the higher prices they can satisfy the customers with marketing strategic techniques by spending money on advertising to get your products and service to be heard, do it gives a pleasure view of the quality of products, so this make the organisation feel very proud of offering sensational customer service. How does effective customer service benefit the employees Creating a successful working environment can enhance the importance of leading improvised employees and their morals of giving customer satisfaction and they are eager to help and put irate customers ease and improve their shopping experience. So therefore, it can overwhelmingly lead to a pleasant working environment which makes employees feel satisfied and good at what they do.
As an employee of a company who thinks highly enough to aid in education and bettering oneself as a person, well, gracious seems to come to mind. Changing jobs and employers is not what people normally want to do, so giving them reasons to stay is all that it takes. At Donco, we believe that the continuous effort to assist in employee health and wellness is strategy that affords all to win. A company is made up of its employees, for their bettering is our bettering. Education has many other positive ripple effects.