Hallington Utility Services

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Hallington Utility Services In the case study for Hallington Utility Services we are introduced to Marion Forbes who has just been appointed as the Senior Human Resources Manager. She is a highly motivated employee who wants to prove her worth in the Human Resource field. In Marion’s new role, she knew that she would learn a great deal and face significant challenges. Hallington Utility Services was created on January 1st, 1979 which amalgamated 5 municipal utilities. In addition to providing services to rural areas, HUS also had a service territory of 545 sq km. In the mid 1990’s the Ontario government decided to deregulate the electrical power market because residents and business were paying the third highest electrical rates in Canada. As a precursor to deregulation, HUS was reorganized and now reported to a Board of Directors which was responsible to Currently HUS is suffering from internal organizational problems that need to be addressed so that it can effectively respond to the demands of its external pressures. In addition to the overlying problem of fear for privatization, downsizing, and unionization, employees are also suffering from low morale. Employees of HUS currently endure through issues of low motivation, poor recruitment and training programs, impaired communication between management and staff, and impoverished The market is getting more and more competitive. Privatization can lead to increased revenue for the organization and would be a way to cut costs. If these factors occur then that would be an option the Board of Directors of HUS would agree upon, especially when it’s swayed into that direction by the Government. Privatization does have its downsides though; it is also associated with potential price The company has been contemplating on downsizing for the past year. Younger workers

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