Guest Safety Essay

546 Words3 Pages
Guest Privacy and Safety Marcus McGee Individual Project WK. 3 Hospitality Business Law 11/30/2014 Guest Safety When running a hospitality driven business guest safety should always been a priority and something that operator should always keep in mind. When dealing with patrons especially in the hotel business security is top priority, making sure safe is important. They are putting their faith in the company their safety is in the hands in those providing the serviced, that to me is a respect and honor situation that the employees need take seriously. The guest’s expectation of privacy should always be respected even when routine visits happen. In general, the hotel staff must be respectful and adhere to guest needs and expectations at all times. But when the guest is no longer consider as a guest, such as in a situation where the guest is unlawfully possessing a room, the law will allow a hotel manager to remove the guest and his or her belongings in order to make the room rentable to another guest. Additionally, a guest has the right to expect that no unauthorized third party will be allowed to enter his or her guestroom. What I mean by this is that local law enforcement, if they have valid reasons for doing so can demand entrance in a room. The hotel’s role in this situation is to first of cooperate with the law enforcement officials, that should of course should contrast the role the hotel has with the guests right to privacy. The hotel should also ask for a warrant, during this process they should document the proceedings making sure everything is noted. This scenario I’m providing is only one of many I just want to make sure you know that I understand the process, that’s why I made this my example. When a guest stays at a hotel their room is private, so are their records that the hotel creates during their stay. When it pertains to dealing with a
Open Document