Doctors – If we take a client to the doctors it is essential that we are able to inform the doctor of any relevant information required otherwise this may result in a misdiagnosis. Some clients are unable to communicate very well so we must first understand their problem so that we can convey this on their behalf. 1.2 Explain how communication affects all relationships in an adult social care setting. Communication can lead to good or poor service within a care setting. Good communication with clients encourages participation in activities therefore promoting equality within the care setting.
P1 Explain the role of effective communication and interpersonal interaction in a health and social care context Effective communication and interpersonal interaction in health and social care is extremely important. Communication with others will vary depending on who you are talking to and the situation you happen to be in. For example, communication whilst amongst friends is more likely to be relaxed, although, in a working health and social care setting, you would be punctilious and professional. According to the Care Value Base, one of the rules and guidelines health practitioners have to follow is “Providing effective communication and relationships.” Communication is a two way process and we use lots of different forms in communication.
Communicating with different people in the setting is also a great importance to when in a health or social care setting because you need to work as a team as well as speaking to the patients to make them feel comfortable and welcoming. This will also show that the patients can rely on you and discuss any problems that they may have or face. When communicating with a wide range of people you get an idea on how different people are you will also know how to deal with that certain person. Effective teamwork shows that you can work in a environment with a whole range of different people and communicate with them in order to give the best care and treatment to those who need it.When having a conversation with a service user it is important that while or after they are speaking you make sure to reassure what the other person has said, to do this is you should use hand gestures, when your thinking or struggling to communicate you
Somewhere like a hospital, it becomes harder. There are so many people coming in and out. The skill set of critical thinking will help pursue the well being of the patient. By analyzing the patient care, a decision can come about their health care. describes a critical thinker as being “habitually inquisitive, well informed, trustful of reason, open minded, flexible, fair minded in evaluation, honest in facing personal biases, prudent in making judgments, willing to reconsider, clear about issues, orderly in complex matters, diligent in seeking relevant information, reasonable in the selection of criteria,
To provide competent health care means to truly listen to the patient and the family to learn about the patient's beliefs of health and illness. 1.2 In order to work effectively staff need to have cultural awareness, cultural awareness begins with learning about other cultures Cultural competence refers to the ability to function effectively in cross-cultural situations. This will most commonly involve the ability to effectively interact, or communicate with people from a different cultural background to our own. 1.3 Promoting culturally safe workplace that does not accept insensitive, racist, sexist, negative, or stereotyping remarks or labels is a non harmful safe work place and would recognize that people from different cultures may have different ways of communicating and is sensitive to the needs of co-workers and their cultural background. 2 Respond respectfully & sensitively to cultural beliefs and practice that may cause harm 2.1
On the other hand, as more nursing colleagues enter the workforce from different cultures and varied language backgrounds, differences among nursing staff can create problems in communication and lead to conflicts that affect the workplace. Nurses have to work effectively together to give culturally competent care to patients. This paper will explore 1) the historical development of cultural diversity in nursing, 2) the importance of a cultural competence when caring for multicultural patient groups, 3) the ways to lessen misunderstandings and problems that result from a culturally diverse nursing staff working together and, 4) the role of nursing administrators in leading an ethnically and culturally diverse workplace. Background Cultural sensitivity has been developing in the United States over the past sixty years. Beginning in the 1950s, Madeline Leininger founded the transcultural nursing movement and the ethno nursing research method.
Unit 4222-201 Introduction to communication in health, social care or children's and young people's settings Outcome 1 1.1 People need to communicate for different reasons. This is essential within a healthcare setting, however professionals must be able to recognise that is can be difficult. We communicate information in many different ways, this is frequently done through speaking, however non verbal communication can also play a significant role in how we communicate with our patients. As a professional we need to communicate well with patients, their families, carers and share knowledge and information with our own colleagues and professionals. Patients must be able to communicate their fears and feelings in any environment especially in a hospital setting, where they can feel exceptionally vulnerable and exposed.
Professionals give their undivided attention to their patients and build a strong bond. Social workers use their listening skills to empathize. Empathizing is effective in understanding the concerns of the patient and building solutions to their issues. The professionals make sure the way they listen is not interpreted by the client as disinterest. There are many ways to indicate a genuine concern for your client by techniques like: “nod of the head, correct body language and interruption at relevant times to ask questions” (Woods, 2011).
The patient and their loved ones need effective communication to let them know they have support from the entire staff. Even though communication has some barriers such as language, cultural beliefs and gender concerns; precautionary measures are taken to remain stable and ensure the patient gets the necessary treatment and care. These individuals are at the end of their life and it is essential that they feel at ease and as safe as possible. For that reason, all hospice staff must agree and comply with the use of open communication, training, and support to ensure a high quality for the patient and their loved ones instead of being upset and
Collaboration is a process by which members of different disciplines share their skills and expertise to provide a better quality service to patients, clients and service user’s (Hughes, Hemingway and Smith, 2005). On first glance, it appears that collaborative working can be a very difficult and complex way of working and it is clear that service providers from different professions must have the skills to work in a mutual way (Hornby, 1993). This could suggest that when dealing with difficult and complex biopsychological cases, the closer the collaboration is the more effective the team is, in containing the anxiety and being constructive (Howard and Cox, 2008). A good example of professionals that work collaboratively together making