Generation Gaps: Good Or Bad For Business?

2586 Words11 Pages
Diversity in the workplace is a topic managers are very concerned about in the organizational behaviour field. One of the many aspects of diversity is the many differences between people who come from different generations. Each generation has been raised in a different environment, surrounded by different technologies, and by parents with different values. These gaps should be considered in the workplace, especially in a work environment where people born in 1950 will be working with those born in 1989. The question is, will these generational gaps help or hinder corporate progress? Generation Characteristics The various generational groups typically, but not always, have certain characteristics that distinguish them from the rest of the groups. Baby Boomers Born between 1946 and 1964 (McShane & Steen, 2009, p. 14), Baby Boomers are the senior citizens of the corporate world. They came into business with a single career path, and for the most part have stuck with that path throughout their professional career. Members of this group have workaholic tendencies, spending all the time at work they can in an effort not to miss anything, or fall behind. They are very driven to achieve what they set out to do, and have been working in their field for the better part of their professional careers. Baby Boomers grew up in a very disciplined environment, at home and school, and therefore have a great amount of respect for authority, whether they are being controlled by it or are in the authority position. Being a figure of authority to them means they are on top, cannot, or should not, be questioned, and have the final say on everything. Despite their rough view of work, Baby Boomers are quite optimistic in life and in work. Having been in the work force the longest, their strengths include coaching their younger counterparts, and managing the execution of tasks and
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