Functional Conflict Case Study

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Com 9 12/11/12 CASE STUDY 1. Shawna and Ray started to argue because she had set up an appointment with a client during the time she was supposed to watch the kids while ray worked on grading papers before heading out to his mothers birthday party. Ray got mad and reminded her about the arrangements they had made and Shawna had completely forgot. He told her that she better call and reschedule the appointment and that she always puts her career before the family. Shawna became angry, she felt that is was not true and the only reason she cared so much was because she was doing it for the family. She became very frustrated and told ray that he was jealous of her and her career. Ray was shocked and became very angry. Shawna then realized what was said and took it back and apologized. She was being unfair because ray had taken some time for her to work, while he watched the kids. This is an example of supportive behavior and defensive. Defensive because Ray made an accusation about her putting her career before the family and she came back with your are just jealous, which she tried to defend her reasons why she needed to meet with her client. Supportive because at the end Shawna supported her partner by realizing she was being unfair to her partner and…show more content…
An example of a functional conflict was between ray and his mother. She needed him to come over and mow the lawn for the party. But ray was already too busy to help his mother. He was unavailable and he tried to explain and suggested to call his brother but he was also unavailable. He felt guilty but made arrangements to have a neighbor come by and assist his mother his mother was not enthusiastic about the idea. So ray told him if Martin did not stop by he would and mow the lawn. This is a functional conflict because ray is making sure that if he cant come by to mow the lawn he has a neighbor to help out his mother instead of himself. And if worse comes to worse he would show up if he absolutely had
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