Frito Lay's Case Study

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MEMORANDUM From: 221523 To: Steven Clinton Date: December, 1986 Re: Frito-Lay’s ® Recommendation: Frito-Lay’s ® (FL) should aggressively promote its current line of “chip dip” products. Problem Statement: Should Frito-Lay’s ® (FL), a division of PepsiCo, Inc., aggressively promote the prepared shelf-stable dip line in the current “chip dip” market or pursue a market entry strategy in the vegetable dip market? Facts: Market Conditions: In 1985, FL market shares were 32.7%, with sales of $135 million. In the same year, the total sales for the industry were $620 million. Two-thirds of the industry sales were captured by prepared dips. Research that has been conducted in the industry shows that dip sales are growing at 10% per year. The growth that occurred in 1985 was due to price increases throughout the industry. The total dip sales that were linked to the amount of usage of salty snacks were 67%. The percentage of chip usage that is related to cheese-based volume is 85%. The popularity of Mexican food has fueled the growth of cheese-based dips, in particular. Current Situation: In 1986, Ben Ball, Marketing Director, and Ann Mirabito, Product Manager, completed the planning review for the line of dips sold by FL, Inc. Competitive Situation: Numerous new products were introduced during 1984 and 1985. During this time, competitive activity accelerated and advertising expenditures increased. Due to increased competition among competitors, FL total dollar sales dropped in 1985. Since the dip trends are beginning to rise, well-financed companies are beginning to aggressively pursue the dip market. In 1985, Campbell’s Soup introduced a nacho soup/dip and a line of vegetable dip mixes. In 1985, Lipton expanded its line of vegetable dip mixes and upgraded its packaging. According to FL product manager Ann Mirabito, these companies,

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