When goals are supported by plans then it is possible to help the team to reach the target which is deliver quality standards to customers. We need to first break the goals into smaller achievable, measurable steps. We need the members to be clear about the actions they need to take in order to achieve the goals, the goals that involves customer service, objectives and standards has to be clear. Time frame, milestones and deadlines has to be identified. Specific roles will have to be given to individual team members and allocate resources that help goals to be achieved.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
• Reflecting on work activities in an important way to develop knowledge, skills and practice enables us to reach our goals, achieve a better understanding of ourselves, self-awareness, strengths and weaknesses. To be able to reflect on how individuals are doing to transfer theoretical knowledge to practice. The things that I know or what I don’t know, how to achieve some goals, achievements and where I need to improve. 1.3 Describe ways to ensure that personal attitudes or beliefs do not obstruct the quality of work • The ways to ensure that personal attitudes or beliefs do not obstruct the quality of work is to find out about individual history, attitudes, beliefs, promote empathy and be professional at work, by not posing my beliefs to others as they have a right to their own beliefs. 2.
Others may include • family • advocates • team members • line manager • specialists • others who are important to the individual’s wellbeing. The plan may include: • goals (short, medium and long term) • the type and level of support needed to achieve goals • roles and responsibilities • ways to address any associated risks • ways to monitor the plan. Active participation is a way of working that recognises an individual’s right to participate in the activities and relationships of everyday life as independently as possible; the individual is regarded as an active partner in their own care or support, rather than a passive recipient. Agreed ways of working will include policies and procedures where these exist. Assessment methodology Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion.
This helps to reduce the possibility of mistakes being made. It ensures appropriate care service delivery. It is important to communicate with your colleagues, so that all targets and outcomes are met. Effective communication is important so that yourself and the service user fully understand eachother. This includes using words, feedback, action, body language and gestures.
Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start. Good communication skills are also vital between staff members and also external parties (Doctors, Care Co-ordinators, relatives, etc) This helps to maintain a good working relationship between all parties and helps things run smoothly 2.1 Finding a way of communicating with an individual is essential so that you can ascertain their needs, preferences and wishes. Care Plans are a useful tool to help locate any information regarding on how an individual communicates, other ways to establish the communication needs are by observing the individual, asking the individual, and seeking information from others who may know the individual well. 2.2 T o estabish. 2.3 There are two different types of communication, Verbal communication and Non Verbal communication.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
1.1 Evaluate the extent to which the outcomes for a range of individuals conform to contemporary person-centred values and aims using the principles of the active support model. Using the active support model as an approach to supporting means people will be supported in a person centred way through inclusion in everyday activity and by allowing choice and control which conforms to the contemporary person centred values as it allows people to demonstrate their competence or their autonomy in activity through participation on their own terms. By trying activities a person will develop and learn new skills in physical, mental and social contexts. They will be in control of the activities as the person supporting them will be aware of their communications and respect their choices. As people learn they will gain knowledge and experience and with this a person develops confidence in their own abilities and will develop a sense of self worth and wellbeing.
What are the benefits and drawbacks of each approach? It is important to keep people informed about progress because it helps them to know what targets they need to achieve and whether they have achieved them. Also it helps to outline and set out objectives and targets for achievements. It also helps with motivation. If you keep people informed of progress if problems arise, you have other people who can help to solve
Make a Positive Contribution – confidence/control/choice/involvement. It is important the individual you are assessing has been given the opportunity to choose the setting for the assessment and also that they can have an advocate of their own to accompany them. When completing the assessment it is important to give the individual the full information on what you are to be going through and that it is their assessment on how support will be offered. The individual must be given the time and be able to understand the process of the assessment and the Support Plan that comes from this. If they have any difficulties eg.