Aside from the class content I learned that I don’t wait for things to happen I went into this telling my group that under no circumstance could I lead this project but I found myself incapable of waiting for things to evolve on their own, I have more of a leader personality than I thought. How did the interpersonal dynamics affect your participation? If there were conflicts, how were they resolved? I am not shy and I was able to communicated with team members well, we had fun most of the time. Unfortunately we did not have a good dynamic with at least 1 team member which cause a quite a bit of delay and frustration, but we were able to side step this for the most part and push on with the objectives.
Werner, Human Resource Development, Chapter 10, “Coaching and Performance Management”, which has a really interesting case on page 313. It describes two scenarios in which someone is asked to provide coaching to two individuals who need some skills in managing people. This really hit home as I have actually been asked to provide some coaching to a couple of individuals in our business. These people do not report to me, yet they interact with my team on a daily basis. This is a difficult task as neither of these individuals felt that they had a problem communicating with each other.
She tends to be an affiliated leader during times in which there is a lack of synergy within team. She is always looking for a way to increase morale and encourage teamwork. However, she lacks follow through when the need to address poor performance becomes evident, which leads to a lack of corrective action; furthering the degradation of the organization’s culture. There is a general lack
I also think he believes that the other office staff were happy for him to cover, purely because it was a short term thing, and potentially they couldn’t be bothered with the additional workload. The fact that he did the job well seems irrelevant to Mr X. He has
Nordstrom does not offer extensive training programs to its customers. Employees are paid on a commission basis, they are surrounded by a very competitive environment and it is ingrained in them that customer satisfaction is key. Employees needing to train new employees may not emphasize to the new employee why the need for customer satisfaction is so important. Also, because of the competitive environment, it may cause the employee to not train the new employee appropriately because of threat to their sales, which could in turn cause a misconception of their family environment. There is no training program for them that state any reasons why the culture of the company relies on customer satisfaction.
There were times where I worked in sets of groups in the past but none insisted a group presentation. This let me work with people with different qualities and allowed me to be tolerant and be co-operative. I thought these were important values as it meant I had to once again use my time management skills. The positive thing of group work is that some pressure is taken of your shoulders because members of the group are given their own part of the project. This also meant I had to trust my co-workers when deadlines were
I have found this to be a truly rewarding experience. I was responsible for caring and interacting with the service users as well as supporting the staff in planning activities for the children, however I was forbidden to be involved with the intimate care and confidential information of the service users. My feelings for the placement varied as at first I felt nervous and not shore whether I wanted to be working in this setting, as I would have preferred to work in a hospitalised environment. As the placement moved on, I felt like I was fitting in with the staff and interacting more with the service users, being able to relate to them and their needs was particularly rewarding. I strongly believe that the placement helped me professionally develop as it allowed me to put theory into practice which gave me an opportunity that I have not had before.
Learning about someone new and their background has always interested me. I love meeting new people, so this assignment was very exciting for me. Bret Grass was a very interesting person to get to know. Thinking the only thing we had in common was Northwest; I learned that we aren’t so different. I enjoyed meeting Bret and meeting someone I can now call a friend.
Principles of Marketing Reflective Overview “Principles of Marketing” was a part of my programme this year. I haven’t studied marketing before, but I had an idea of its general concept. It is well known how everything around us and in our lives is affected by marketing. It was useful and interesting to get closer and understand this discipline better. My expectations were met: the information given us during lectures and practice on seminars in teamwork was very fruitful and informative.
However, I soon realized I could not remain so antisocial. I could not live my life with such a personality. It was then that very awkwardly, I became friendly. I became a caring and considerate person. I helped others when they needed it and today, I am indeed