The team essentially becomes the boss, with oversight from the company’s managers whom act as a liaison in fostering communication and structure for the goals to be accomplished. The teams will have a sense of shared governance and accountability for the goal attainment. Key components of contributing to a successful launch of the newly created structure include, but are not limited to; a clear vision from the COO on what the direction, and plan of action will be, implementation of strong communication of the plan with the managers and employee’s, and a system of checks and balances to allow for adjustments to be made to accomplish the goals of the
Associate Level Material Appendix D Contingency Theory of Leadership |Description of work environment | | | |The work environment I intend to create for me and my staff, is for us to treat one | | |another with respect, create a feeling of unity and team spirit, give credit and | | |take responsibility for your actions, build trust and keep all conversation in a | | |positive manner. Be approachable and come to work prepared and bring a welcoming |
Manager’s report to work at their own set time and employees follow suit. Employees make decisions hoping the decision made is the same as the manager would make. The behavior of the employees affects the productivity, performance, and atmosphere of the company. Creating a policies and procedures manual is a way of documenting rules and regulation that the company believes will create a positive environment that leads to a successful business. R. Wayne Pace found three key elements helped company’s structure successful policies: creating the system, maintaining the system, and improving the system (Pace, 2012).
Also will need to establish the productivity measures and compare those with the company or organization figures. Lastly, the manager will need to have a team meeting; take contribution on achieving the goals set by the manager, and institute a common goal for the teams. The transformational leadership style will work for the restructuring strategy with the new management practices, because the teams are mature and under the strong leadership of new management. In order to allow the new transformational leadership to be effective, one will have to recognize critical competencies, educate their employees, and motivate, empower, and encourage the teams to facilitate them to focus on accomplishing their goals effectively. It is important to engage the employees in the critical thinking process, decision making process and setting a common subsidiary goal that will be able to help the specialists to merge well with the existing teams.
E.g. Jack Welch, Steven Jobs Transactional leadership • Clarify the role and task requirements of subordinates • Initiate structure • Provide appropriate rewards • Display consideration for subordinates • Meet the social needs of subordinates 2. What are the two sets of behaviors that can be learned as an effective leader? • Task orientated behaviors: assigning employees to specific tasks, clarifying their work duties and procedures, ensuring that they follow the company rules, and pushing them to reach their performance
What style of leadership did the leader exhibit? What problem-solving steps were taken to resolve the situation? What steps would have produced better results? • Explain whether the team or group was effective. Support your position by discussing goals, roles, ground rules, norms, and characteristics your team or group displayed.
3.2 Explain the main points of agreed procedures for handling complaints Where a complaint can not be resolved immediately, care workers and/or customers are asked to complete a contact events form and all external complainants are asked to put their complaint in writing and they will then follow our company complaints procedure which consists of 3 stages; First stage, informal: The complaint is handed to the deputy manager and a meeting would be arranged to establish whether the complaint can be dealt with through negotiation, arbitration or mediation. This meeting and the outcome will be recorded. If the complainant remains dissatisfied or it could not be dealt with through this channel it will move to stage two. This first stage should be dealt with within 72 hours of the complaint being logged. Second stage, Formal: A manager will be appointed who will meet with the complainant and establish the nature and gravity of the complaint, they will investigate the complaint and produce a report.
Controlling is when a manager makes certain that a plan is in place and followed by each affected area of the organization. Next would be organizing the staff to make sure each employee has the right skills to work on the plan and making certain that the plans are followed. Next would be organizing and directing and deciding what resources are most effective for the task at hand and how to use these resources. The reason for this is so that the organization runs smoothly and effectively. The last element is decision making and managers must do this after reviewing the choices from the information and the alternatives given in the reports or logs.
Planning/strategizing works together with the organization’s primary purpose based on where the organization wants to be and what it will take for them to get there. Planning/strategizing enables management to go beyond daily activities to set realistic goals for the organization’s success. Organizing involves setting the structure and the coordination and use of available resources needed to carry out tasks necessary to achieve the organizational plans. Leading is the ability to motivate people to give their best both individually and within group settings. Through guidance, leadership ability, and supervision of employees managers achieve organizational goals.
For example, the anger management assembles together to pick out who is going to be their group leader and also finding their differences and personalities. Norming: This is the stage where the group comes together to agree on rules, sharing information, co-operation and also decision making. For example, this is when the group start growing sense of “togetherness”. Performing: This is the stage where everyone is working together to solve problems. For example, this is when the group would begin working together