This system may not be sure proof so the administrative team was also considering alternatives in the process to keep the customer service level high when it comes to the patients along with the exceptional patient care. These employees the administrative are hoping for are considered universal workers which is basically an employee who is cross trained in many different departments and can cover shifts if the need arises. Universal workers are often used in call centers and hospitals to alleviate staff shortages and provide better service without the difficulties of processing so many referrals or dealing with call transfers (webAnswers.com2010). Depending upon the setting, universal worker may be more beneficial. One area that would fall within this area would be assisted living facilities; some of which have been affected since the merger.
Situation A In 1993, The Family and Medical Leave Act was taken place which allows up to 12 weeks per calendar year to take a leave. You either have to work 12 months in past year or 1250 hours, must have more than 50 employees in the company and reside in U.S. or U.S. territory land. The company that John worked for had more than 50 employees and he was working outside the U.S. but, works on U.S. territory land. His wife was about to go into on maternity leave and was going to have a procedure afterwards. He requested a medical leave from his company so that he can help his wife back home.
The learning curve will present challenges in that, employees will maintain the need to refer to the old system to proceed with business as usual. Possible struggles presented by the learning-curve are expected from several employees. Some will adjust more than others, but the main challenge is in the adaptation or orientation phase. Technologically, since the system is equipped with back up software, it should eventually eliminate the need for hard copy records and files. This will save time in the long run, which should encourage most employees despite their initial frustration with the management system change.
They tend to rely on work for their income, bonuses, discounts, bonuses and holiday pensions. This meaning they either like or do not have to like their job but they are still working because they need it to live by. Although they are helping Tesco by a significant amount they may take this as a chance of security for their futures and also a chance of meeting new people. Workers at Tesco maintain a big job at hands, as they have to show customers the respect and the idea of customers coming by again. Managers You may feel that managers have a different type of job to workers as they do different things to workers but in actual fact they too work to live by on.
So although I may have individual ways of communicating they have to be reassessed every shift to ensure they are still relevant. As a link senior carer I have to purvey these methods of communication with junior staff members to ensure the client’s needs are met. The main barrier to effective communication in my workplace is dementia and the unpredictable nature of the illness, dementia is a well researched illness but as yet is generally untreatable medically, but is managed to ensure the client is able to have the richest and fulfilled life possible. Although my main communication during a
Working with people for long periods gives room for relationships and repore to be established. In a business setting between employees and clients this can cause moral and ethical issues to arise. As an employee of a substance abuse treatment center, it is encouraged that staff build a repore as well as a relationship with clients, but the relationship is to be stopped when a client graduates the program and is discharged. This causes a moral dilemma in decisions that can be life-changing for both the client and the employee. Moral dilemmas are best defined as “to be faced with a situation in which no matter what one does, one does wrong” (Hughes, 2012, p. 1).
There are many areas, which affect the health equity of Mrs Smith, with support it leads to better health. Social support – Mrs Smith and her partner Mike need to engage and receive social support from other family members and the community (nursing, healthcare, social worker) Stress – both Mrs Smith and Mike will feel high anxiety and stress and may have a lack of control over living and work circumstances. This may lead to more mental and physical health. Work – Mike is caring for Mrs Smith and currently refusing home services, his employment opportunities may suffer as a consequence. As health carers we need to ensure Mike and Mrs Smith are educated in understanding the importance and the health care support that is available.
There are a lot of factors that can influence an employee’s motivation which make it such a crucial part of successful management. Describe the factors that may affect motivation levels in the workplace Motivation levels can be affected by many factors within the workplace. The most basic of these factors are the pay, job security, environment and fringe benefits such as medical cover and life insurance. Most of the above are seen as the normal of a job (pay and job security) or extras (medical cover and life insurance). It is important thou that an employee has enough money to able to live as they will soon lose focus of their companies aim and become more content with finding another job or asking for pay rises.
All of these men and women put their life on the line for the protection of a country that they love. It is important to them that when the return from the jobs that they are welcomed with open arms not just by their family but by employment opportunities as well. The journey back into civilian life is a challenge for many war veterans and there are many programs and people trying to get these heroes back to work, but for many they find it a challenging task. It is important to see how these Americans cope with these changes in their life, what is being done about it, and why this is the new greatest generation. Every day there are Americans departing for a war zone or returning from their most recent tour.
It is now a melting pot of different ages, cultures and races. Because of this companies must now balance different types of diversities in order to keep employees happy and the company functioning. Firstly, people are now staying in the workforce longer. This now means that people of different generations now have to work alongside one another which can cause conflict. Age is not the only diversity within the workplace, but now cultural differences such as race, religion and personal beliefs also play a bigger part.