Wells Fargo mission and vision statement is understandable. However, to add clarity to the vision to reach a wider variety of individuals, included should be that the company will build a lasting rapport with customers and diligently works to help all customers’ succeed financially. Wells Fargo develops the best people; know the numbers, and most of all know the clients. Wells Fargo mission and vision statement will assist the company in reaching its desired outcome by continuously putting their customers first. Knowing what the customer’s needs even if the customer does not know will help the company succeed.
Regal Marine’s strategy The company follows differentiation strategy which means that producing products that are distinctive and have high values to the consumers. In order to achieve the strategy, the company focus on constant innovation, high quality and good value for the money with sales through effective dealers. Regal has broad product line. They ensure that their product is the best in class. Besides that, they also have large number of suppliers to ensure flexibility and perfect
194). Question One The first question asks, “Has diversity had a positive impact on Steinway?” Diversity has had a positive impact on Steinway. In comparison to the six arguments for how diversity contributes to competitiveness, I believe that Steinway would agree with the cost argument, the resource acquisition argument, the creativity argument, and the problem-solving argument. As stated in the opening paragraph, Steinway is a well-known company and their products are sought after by many. This high level of quality performed by Steinway’s employees is why I believe the cost argument can be related.
1. Polishing the corporate image To Johnson & Johnson is an instrument in their long-term growth and viability. It is a matter of enlightened self-interest. These altruistic actions that the company took bolsters its business objectives and corporate image. A good corporate image for Johnson & Johnson can be priceless in any number of situations.
This has been able to ensure them strict control over the price and quality of the products it offers. Furthermore, Trader Joe’s competitive advantage also comes from its human capital, they have created a culture of success, where equality exists and everyone’s opinions are respected, where they nurtured their employee’s talents in order to succeed within the organization. (Lewis 2005) How does Trader Joe’s design jobs for increased job satisfaction and higher performance? By creating a job description that requires “ambitious and adventurous, enjoy
Fast delivery is the value proposition of Dominos to its customers. This is achieved by the store locations, service of the meticulously trained employees and the ability to deliver on the promotional promises. Domino’s value proposition offered customers strong appeal and uniqueness (timely and reliable delivery at low cost). Customers valued the speed and service over the quality of the product. (Although David Brandon made significant improvements in the quality of the product during his tenure as CEO.)
They have a really persistent way of doing business that has given them a great advantage to prosper. A firm buying strategy and a extremely sophisticated database is the Leverage they have over other stores similar to them in the industry. Their company structure and systems theory has been a great guideline for other organizations to follow. They laid out a strategic plan for their organizational structure and it has proven to be very successful with their systems theory. They have a plethora of business associates, and consider themselves leaders in the customer service business.
Because of the great culture Starbucks has established as being a caring, and growing organization which puts great emphasis on their mission, core and shared values, they tend to recruit the best talented people. Once employed in the organizations employees become more than just an employee they are considered “partners” starting a career where they become involved in the corporations success of making and selling coffee. Partners receive training and classes which help develop them so that they are promoted from within, into management positions. Training and developmental classes also prepare organizational management to recruit, manage and conduct performance appraisals, and retain its best talent. Finally, I feel that Starbucks strategic plan to maintain an effective and profitable workforce stems from the extraordinarily diverse compensation and benefits package it offers its partners and management team.
There is considerable status attached to winning an Award. The high profile promotion of an Award winner, together with the opportunity to use the Award logo, confirms the organization’s position as one of the most successful in the United Kingdom. Patron of British Quality Foundation HRH the Princess Royal said about this award: “There is no doubt that applying for the UK Excellence award is a challenge but when things are not easy, you need to do the basics really well. The Excellence Model helps you to look at what you do, how you do it
As a retailer, BB&B is value driven as they provide value to their customers. The fact that customers of BB&B continue to shop there, is revelatory to the fact that they are satisfied with the value they receive from having appropriate pricing levels for the product offerings and the customer service of BB&B. “BB&B management (as well as many retail analysts) attributes the chain’s strong sales performance to its superior customer service. BB&B is obsessive about its customers receiving a consistently high level of customer service.” These statements allude that BB&B thrives on being customer oriented. This part of the retailing concept involves retailers determining the attitudes and needs of its customers and endeavors to satisfy these needs to the fullest.