Factor That Influence the Motivational Staff in Stg Plc

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Allen F. Wysocki, Karl W. Kepner, and Michelle W. Glasser2 Introduction In this article we will discuss associates and motivation. What is motivation? Motivation comes from the word "motive" which comes from the Latin word "to move." Motivation is Figure 1. Regardless of the reason—fear, money, recognition, peer pressure, self-esteem, etc—if people are trying, they are motivated. It should be recognized, however, that wanting is not synonymous with trying and is therefore not motivation. Think of motivation this way Figure 2. This implies that associates not only need to have a reason to act a certain way, they must be "moved" into some form of action. Supervision and Motivation It is generally recognized that management cannot motivate; motivation must come from within. What then is management's role regarding motivation? It is the manager's responsibility to develop and maintain a positive motivational climate. A positive motivational climate involves a work environment where everyone will be motivated to consistently perform at his highest level of productivity. As a manager or supervisor, evaluate the extent to which you believe you have created a positive motivational climate with your associates and work unit. How would your associates evaluate the organization's motivational climate? Studies have shown that approximately 75 percent of associates say they can be significantly more productive in their work. Therefore, they are obviously not motivated to perform at their highest level of productivity. Associates and Motivation Some associates are more motivated than others; yet, everyone is motivated. This motivation, however, is not always positive. Three types of associate motivational levels can be identified: negative, maintenance, and positive. Each type of motivation has a corresponding performance level. Figure 3.

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