How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Good communication is the foundation to successful relationship i.e. patient and career, either through verbal or non verbal communication. Non verbal communication is a form of interpersonal interaction by gesticulating and eye movements. Non verbal communication skills (Body Language) improve relationships by helping to accurately read people's emotions they are feeling, creating trust and responding to non verbal clues to show that you understand notice and care what the patient is saying. Being an effective communicator requires the person to be open minded in respecting other people's thoughts and opinions in avoiding passing judgment on what that person is saying.
Effective Communication and Interpersonal Interaction in Health and Social Care Environments P1 & M1 Effective communication is a way to express ourselves to other, both verbally and non-verbally, in ways which fit in to our cultures and situation. But effective communication does not mean that we can only express our desires and opinions. Effective communication also allows us to show our needs and fears; this also includes asking for help and advice. You have to be an active listener when it comes to effective communication. Interpersonal interaction is a way for people to discuss through feelings, information and through verbal and non-verbal messages.
Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care. The two contents, or types of circumstances, in which communication and interaction occur are one to one group contexts One to one communication occurs when one person speak with or writes to another individual. This happens when someone who is living in a care home might want to meet and talk to a care professional because they might have health worries or personal concerns. For example one to one communication also occurs when care professionals meet with and talk to each other or with the partners, relatives or friends of people receiving care. Communication in one to one situation is most effective when both parties are relaxed
Another example of interpersonal interaction is body language, in a health and social care setting, showing a good use of body language by having a good posture and engaging with the patients is good as it will also make patients and service users feel comfortable around you. But if you keep yawning and not paying attention to someone, then it will make patients and service users feel uncomfortable and won’t want to approach you. In addition, listening is a type of interpersonal interaction, so showing that you are listening to the patients and giving out the right information is important in a health and social care setting, because if you give the wrong information, then you could give them the wrong prescription, it will either end up in someone else’s name or made the person take the wrong medicine. Communication and interpersonal skills Effective communication is important in any
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
Effective communication is an essential part of heath care profession, where we have to build and maintain relationship with patients and colleagues. In health care profession, communication could include the written notes of a health care practitioner; the telephonic calls made by a nurse to a doctor or patient, or the documentation of the examination findings of a patient by a physician etc. Health and social care professionals need good communication skills to develop positive relationships and share information with patients. In health care profession we come across with different situations where good communication skills are very important, for example: explaining diagnosis, investigation, treatment, breaking bad news and communicating with relatives or dealing with difficult patients. If we have good communication skill we can easily handle such kinds of difficult situation.
Acceptance of feeling, both positive and negative: Accepting of others feelings can lead to understanding. Someone can accept someone’s expression by audio, visual or intuition. The nurse also needs to be supportive of these feelings. 6. Problem-solving for decision making: This method permits control and self-correction.
Amy Coombes P1 – Explain the different types of communication in the Health and social care environment Communication is the exchange of conversation/information by speaking, writing or using some other medium. In health and social care different types of communication are used in order to make sure information is given/received in the correct way. One to one communication When interacting with a new person a positive emotional atmosphere must be created so the individual feels comfortable and ready to receive the information. (Greeting/warm up stage) Once the person feels relaxed they will be prepared to talk about issues/receive information. (Conversation/information exchange) After the conversation the person should be left with a sense of value and respect by using an appropriate phrase.
Communication will vary depending on the situation and who you are talking to. For example, communication when you are with your family will be relaxed and informal. In a health and social care work setting, you would be meticulous and professional. Communication is a two way process, it can help create better relationships and understand how the service user is feeling and their emoticons. When communicating you need to show that you are interested in what the other person is saying.